From - Sat May 21 19:28:37 2011 X-Mozilla-Status: 0001 X-Mozilla-Status2: 00000000 Delivered-To: khijazi@unveillance.com Received: by 10.14.119.13 with SMTP id m13cs133941eeh; Wed, 10 Nov 2010 17:12:34 -0800 (PST) Received: by 10.224.198.69 with SMTP id en5mr214445qab.345.1289437699733; Wed, 10 Nov 2010 17:08:19 -0800 (PST) Received-SPF: neutral (google.com: 216.255.83.232 is neither permitted nor denied by best guess record for domain of unknown) client-ip=216.255.83.232; Received: by 10.241.83.225 with IMAP4 id 33mf191109qyl.70; Wed, 10 Nov 2010 17:08:19 -0800 (PST) X-Gmail-Fetch-Info: khijazi@unveillance.com@mail18.mydomainwebhost.com -1 mail18.mydomainwebhost.com 143 khijazi@unveillance.com X-Spam-Checker-Version: SpamAssassin 3.2.5 (2008-06-10) on spam1.pem.inap.sea.dotster.net X-Spam-Level: * X-Spam-Status: No, score=1.8 required=3.5 tests=HTML_MESSAGE,MIME_HTML_ONLY, RDNS_NONE autolearn=no version=3.2.5 Received: (qmail 21578 invoked from network); 25 Oct 2010 16:02:24 -0000 Received: from unknown (HELO pom03.cc.juniper.com) ([216.255.83.232]) by 66.11.233.58 with SMTP; 25 Oct 2010 16:02:24 -0000 Received-SPF: none (66.11.233.58: domain of notfysndr@cc.barclaycardus.com does not designate permitted sender hosts) Received: from spms2019a (spms2019a [10.255.13.36]) by pom03.cc.juniper.com (Postfix) with ESMTP id 3A5C950C05 for ; Mon, 25 Oct 2010 16:00:38 +0000 (GMT) Date: Mon, 25 Oct 2010 16:00:38 +0000 (GMT+00:00) From: Barclaycard Financing Visa Card Reply-To: notfyreply@cc.barclaycardus.com To: khijazi@unveillance.com Message-ID: <36448806.6851288022438240.JavaMail.batchmgr@spms2019a> Subject: Welcome to Your New Barclaycard Financing Visa Card MIME-Version: 1.0 Content-Type: text/html Content-Transfer-Encoding: 7bit X-Juniper-NotifId: 372544229 Welcome!
Welcome!

Dear KARIM,

Welcome! You have been approved for the Barclaycard Financing Visa® Card, brought to you by Barclaycard US.

In the next few days, we'll be sending you everything you need to start using your Barclaycard Financing Visa Card. In the meantime, you can set up online account access at www.BarclaycardUS.com. Once you've chosen your username and password, simply log in to:

  • Check your available credit line
  • View your account balance and transaction summary
  • Sign up for Paperless Statements
  • Check the status of any balance transfer(s) you may have requested or submit a new balance transfer after you have received and activated your card.

If you have any questions regarding your Barclaycard Financing Visa Card, please visit www.BarclaycardUS.com, click on CUSTOMER SERVICE and select EMAIL to contact us.

For information about Apple or Apple merchandise please visit store.apple.com. Or, use our Store Locator to find the Apple Store nearest you.

Sincerely,
Thomas Allen
Thomas Allen
Barclaycard US

logo

You received this email because you have been approved for the Barclaycard Financing Visa Card.

We're happy to send you occasional emails about Barclaycard US features and benefits, but if you'd prefer not to receive them, please log in to www.BarclaycardUS.com and select ALERTS/PROFILE. From the PROFILE screen you can update your PRIVACY OPTIONS. You will continue to receive any Account Alerts that have been set up and any email updates about your account.

Please Do Not Reply to this Email
This is a notification-only email that cannot accept incoming replies. To send us an email, simply log in to www.BarclaycardUS.com, click on CUSTOMER SERVICE and then select EMAIL to send your message securely.

The Barclaycard Financing Visa Card is issued by Barclays Bank Delaware, PO Box 8801, Wilmington, DE 19899, Member FDIC.

APF-EM-12655487

From - Sat May 21 19:28:37 2011 X-Mozilla-Status: 0001 X-Mozilla-Status2: 00000000 Delivered-To: khijazi@unveillance.com Received: by 10.14.119.13 with SMTP id m13cs133942eeh; Wed, 10 Nov 2010 17:12:34 -0800 (PST) Received: by 10.224.137.136 with SMTP id w8mr238907qat.343.1289437699366; Wed, 10 Nov 2010 17:08:19 -0800 (PST) Received-SPF: neutral (google.com: 205.188.105.147 is neither permitted nor denied by best guess record for domain of unknown) client-ip=205.188.105.147; Received: by 10.241.83.225 with IMAP4 id 33mf191109qyl.70; Wed, 10 Nov 2010 17:08:19 -0800 (PST) X-Gmail-Fetch-Info: khijazi@unveillance.com@mail18.mydomainwebhost.com -1 mail18.mydomainwebhost.com 143 khijazi@unveillance.com X-Spam-Checker-Version: SpamAssassin 3.2.5 (2008-06-10) on spam1.pem.inap.sea.dotster.net X-Spam-Level: X-Spam-Status: No, score=0.1 required=3.5 tests=HTML_MESSAGE,RDNS_NONE autolearn=no version=3.2.5 Received: (qmail 9935 invoked from network); 25 Oct 2010 14:41:14 -0000 Received: from unknown (HELO imr-da05.mx.aol.com) ([205.188.105.147]) by 66.11.233.58 with SMTP; 25 Oct 2010 14:41:14 -0000 Received-SPF: pass (66.11.233.58: domain of BMHDMH@aol.com designates 205.188.105.147 as permitted sender) receiver=66.11.233.58; client_ip=205.188.105.147; envelope-from=BMHDMH@aol.com; Received: from imo-ma02.mx.aol.com (imo-ma02.mx.aol.com [64.12.78.137]) by imr-da05.mx.aol.com (8.14.1/8.14.1) with ESMTP id o9PEhZ72030838 for ; Mon, 25 Oct 2010 10:43:36 -0400 Received: from BMHDMH@aol.com by imo-ma02.mx.aol.com (mail_out_v42.9.) id g.f69.6bd54aa (43905) for ; Mon, 25 Oct 2010 10:43:34 -0400 (EDT) Received: from smtprly-md03.mx.aol.com (smtprly-md03.mx.aol.com [64.12.143.156]) by cia-dc07.mx.aol.com (v129.5) with ESMTP id MAILCIADC072-d4374cc5978d348; Mon, 25 Oct 2010 10:43:30 -0400 Received: from webmail-d022 (webmail-d022.sim.aol.com [205.188.181.21]) by smtprly-md03.mx.aol.com (v129.4) with ESMTP id MAILSMTPRLYMD036-d4374cc5978d348; Mon, 25 Oct 2010 10:43:25 -0400 References: <4CC4EB62.7000508@unveillance.com> To: khijazi@unveillance.com Subject: Re: Moving forward Date: Mon, 25 Oct 2010 10:43:25 -0400 X-AOL-IP: 24.147.154.211 In-Reply-To: <4CC4EB62.7000508@unveillance.com> X-MB-Message-Source: WebUI MIME-Version: 1.0 From: bmhdmh@aol.com X-MB-Message-Type: User Content-Type: multipart/alternative; boundary="--------MB_8CD426A1D7173C6_18E8_BE0_webmail-d022.sysops.aol.com" X-Mailer: AOL Webmail 32823-STANDARD Received: from 24.147.154.211 by webmail-d022.sysops.aol.com (205.188.181.21) with HTTP (WebMailUI); Mon, 25 Oct 2010 10:43:25 -0400 Message-Id: <8CD426A1D658CEB-18E8-4D4@webmail-d022.sysops.aol.com> X-AOL-SENDER: BMHDMH@aol.com ----------MB_8CD426A1D7173C6_18E8_BE0_webmail-d022.sysops.aol.com Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset="us-ascii" Karim - To save time for all, could you ask Patrick to send me a version that I ca= n access? Unless I am doing something wrong, which is quite possible, it= seems to me that the Rep. agreement is Read Only. And what I was trying= to do was to place my add/change/deletes as well as questions/concerns/is= sues as notes right at the Article number to save time for all of us. Please let me know, My Friend. Bruce -----Original Message----- From: Karim Hijazi Unveillance Email To: 'BMHDMH@aol.com' Sent: Sun, Oct 24, 2010 10:28 pm Subject: Moving forward -----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Hi Bruce, Could I ask you to outline the particular provisions in the Sales Agreement that you would like altered so I can get with Patrick as soon as possible? Thanks my friend! - --=20 All the best, Karim Hijazi CEO | President Unveillance, LLC O. (404) 585-7487 M. (561) 542-5704 www.unveillance.com khijazi@unveillance.com ******************************************** CONFIDENTIAL & PRIVILEGED COMMUNICATION This message is for the named person's use only. The information contained in this communication is confidential and/or privileged, proprietary information that is transmitted solely for the purpose of the intended recipient(s). No confidentiality or privilege is waived or lost by any mistransmission. If you receive this message in error, please immediately delete it and all copies of it from your system, destroy any hard copies of it and notify the sender. You must not, directly or indirectly, use, disclose, distribute, print, or copy any part of this message if you are not the intended recipient. The sender or any of its subsidiaries each reserve the right to monitor all e-mail communications through its networks. ******************************************** -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.10 (MingW32) iQEcBAEBAgAGBQJMxOtiAAoJEIk0Dw4U/G3lJqsH/1oOh2Xeq7fgOh9AFpsz+c+e moYtf+s54uNkN6DKrxrKHbY4V02Nur9iPy0mn1SlZjKVUWnfX4RRZMcWCt0gjNvx yv90Xc33HER7xYWb1Bq35BX3bWqLP9a8oAu7XmB554WwQe9JQmZXdnYIk7hxH+If fFMdQNLNdfZfkLkJprAa2a77UwWic98Djazax2a6uEhuxQQYUEgvtUOL8XXrYk8E JG90SgewfGexobXXG0rJMCxP8MEoOdw+PLziMXZotgWXhuJXnRTsBTPa36yZQ1wb r7ooDi3LIINi7Ms+K8QgxEM8Vbv9Rdy2Xdfj9fYo3oWBT8kFOacKUtSowfKS1O0=3D =3DRQ02 -----END PGP SIGNATURE----- =20 ----------MB_8CD426A1D7173C6_18E8_BE0_webmail-d022.sysops.aol.com Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset="us-ascii" Karim -

To save= time for all, could you ask Patrick to send me a version that I can acces= s? Unless I am doing something wrong, which is quite possible, it seems to= me that the Rep. agreement is Read Only. And what I was trying to do was= to place my add/change/deletes as well as questions/concerns/issues as no= tes right at the Article number to save time for all of us.

Please= let me know, My Friend.

Bruce


----= -Original Message-----
From: Karim Hijazi Unveillance Email <khijazi@unveillance.com>
To: 'BMHDMH@aol.com' <BMHDMH@aol.com>
Sent: Sun, Oct 24, 2010 10:28 pm
Subject: Moving forward

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Hi Bruce,

Could I ask you to outline the particular provisions in the Sales
Agreement that you would like altered so I can get with Patrick as soon
as possible?  Thanks my friend!


- --=20
All the best,

Karim Hijazi
CEO | President
Unveillance, LLC
O. (404) 585-7487
M. (561) 542-5704
www.unveillance.c=
om
khijazi@unveillance.com

********************************************
CONFIDENTIAL & PRIVILEGED COMMUNICATION This message is for the named
person's use only. The information contained in this communication is
confidential and/or privileged, proprietary information that is
transmitted solely for the purpose of the intended recipient(s). No
confidentiality or privilege is waived or lost by any mistransmission.
If you receive this message in error, please immediately delete it and
all copies of it from your system, destroy any hard copies of it and
notify the sender. You must not, directly or indirectly, use, disclose,
distribute, print, or copy any part of this message if you are not the
intended recipient. The sender or any of its subsidiaries each reserve
the right to monitor all e-mail communications through its networks.
********************************************
-----BEGIN PGP SIGNATURE-----
Version: GnuPG v1.4.10 (MingW32)

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----------MB_8CD426A1D7173C6_18E8_BE0_webmail-d022.sysops.aol.com-- From - Sat May 21 19:28:37 2011 X-Mozilla-Status: 0001 X-Mozilla-Status2: 00000000 Delivered-To: khijazi@unveillance.com Received: by 10.14.119.13 with SMTP id m13cs133945eeh; Wed, 10 Nov 2010 17:12:36 -0800 (PST) Received: by 10.224.186.79 with SMTP id cr15mr275636qab.326.1289437699038; Wed, 10 Nov 2010 17:08:19 -0800 (PST) Received-SPF: softfail (google.com: best guess record for domain of transitioning unknown does not designate as permitted sender) Received: by 10.241.83.225 with IMAP4 id 33mf191109qyl.70; Wed, 10 Nov 2010 17:08:19 -0800 (PST) X-Gmail-Fetch-Info: khijazi@unveillance.com@mail18.mydomainwebhost.com -1 mail18.mydomainwebhost.com 143 khijazi@unveillance.com Received: from localhost by spam1.pem.inap.sea.dotster.net with SpamAssassin (version 3.2.5); Mon, 25 Oct 2010 05:08:42 -0700 From: michellehijazi@hotmail.com To: khijazi@unveillance.com Subject: *****SPAM***** Re: rewrite Date: Mon, 25 Oct 2010 12:21:53 +0000 Message-Id: <471887494-1288009314-cardhu_decombobulator_blackberry.rim.net-152769221-@bda144.bisx.produk.on.blackberry> X-Spam-Flag: YES X-Spam-Checker-Version: SpamAssassin 3.2.5 (2008-06-10) on spam1.pem.inap.sea.dotster.net X-Spam-Level: *** X-Spam-Status: Yes, score=3.8 required=3.5 tests=FORGED_HOTMAIL_RCVD2, FRT_GUARANTEE1,FUZZY_GUARANTEE,MIME_BASE64_TEXT,RCVD_IN_DNSWL_MED,RDNS_NONE autolearn=no version=3.2.5 MIME-Version: 1.0 Content-Type: multipart/mixed; boundary="----------=_4CC5734A.F0174A52" This is a multi-part message in MIME format. ------------=_4CC5734A.F0174A52 Content-Type: text/plain; charset=iso-8859-1 Content-Disposition: inline Content-Transfer-Encoding: 8bit Spam detection software, running on the system "spam1.pem.inap.sea.dotster.net", has identified this incoming email as possible spam. The original message has been attached to this so you can view it (if it isn't spam) or label similar future email. If you have any questions, see the administrator of that system for details. Content preview: Please let me know. Good luck mulux. Love u Sent from my BlackBerry® wireless device Content analysis details: (3.8 points, 3.5 required) pts rule name description ---- ---------------------- -------------------------------------------------- -4.0 RCVD_IN_DNSWL_MED RBL: Sender listed at http://www.dnswl.org/, medium trust [216.9.253.48 listed in list.dnswl.org] 1.1 FORGED_HOTMAIL_RCVD2 hotmail.com 'From' address, but no 'Received:' 1.0 FUZZY_GUARANTEE BODY: Attempt to obfuscate words in spam 2.8 FRT_GUARANTEE1 BODY: ReplaceTags: Guarantee (1) 2.8 MIME_BASE64_TEXT RAW: Message text disguised using base64 encoding 0.1 RDNS_NONE Delivered to trusted network by a host with no rDNS ------------=_4CC5734A.F0174A52 Content-Type: message/rfc822; x-spam-type=original Content-Description: original message before SpamAssassin Content-Disposition: inline Content-Transfer-Encoding: 8bit Received: (qmail 32716 invoked from network); 25 Oct 2010 12:19:18 -0000 Received: from unknown (HELO smtp01.bis.eu.blackberry.com) ([216.9.253.48]) by 66.11.233.58 with SMTP; 25 Oct 2010 12:19:18 -0000 Received-SPF: pass (66.11.233.58: domain of SRS0=Bj+kVL=R3=hotmail.com=michellehijazi@srs.bis.eu.blackberry.com designates 216.9.253.48 as permitted sender) receiver=66.11.233.58; client_ip=216.9.253.48; envelope-from=SRS0=Bj+kVL=R3=hotmail.com=michellehijazi@srs.bis.eu.blackberry.com; Received: from bda144.bisx.produk.on.blackberry (bda144.bisx.produk.on.blackberry [172.24.226.144]) by srs.bis.eu.blackberry.com (8.13.7 TEAMON/8.13.7) with ESMTP id o9PCH2du018796 for khijazi@unveillance.com; Mon, 25 Oct 2010 12:21:54 GMT X-rim-org-msg-ref-id: 471887494 Message-ID: <471887494-1288009314-cardhu_decombobulator_blackberry.rim.net-152769221-@bda144.bisx.produk.on.blackberry> Content-Transfer-Encoding: base64 Reply-To: michellehijazi@hotmail.com X-Priority: Normal References: ,, <4CC56A8F.90903@unveillance.com> In-Reply-To: <4CC56A8F.90903@unveillance.com> Sensitivity: Normal Importance: Normal Subject: Re: rewrite To: khijazi@unveillance.com From: michellehijazi@hotmail.com Date: Mon, 25 Oct 2010 12:21:53 +0000 Content-Type: text/plain; charset="Windows-1252" MIME-Version: 1.0 UGxlYXNlIGxldCBtZSBrbm93LiAgR29vZCBsdWNrIG11bHV4LiBMb3ZlIHUgDQpTZW50IGZyb20g bXkgQmxhY2tCZXJyea4gd2lyZWxlc3MgZGV2aWNlDQoNCi0tLS0tT3JpZ2luYWwgTWVzc2FnZS0t LS0tDQpGcm9tOiBLYXJpbSBIaWphemkgVW52ZWlsbGFuY2UgRW1haWwgPGtoaWphemlAdW52ZWls bGFuY2UuY29tPg0KRGF0ZTogTW9uLCAyNSBPY3QgMjAxMCAwNjozMToyNyANClRvOiBNaWNoZWxs ZSBIaWphemk8bWljaGVsbGVoaWphemlAaG90bWFpbC5jb20+DQpSZXBseS1Ubzoga2hpamF6aUB1 bnZlaWxsYW5jZS5jb20NClN1YmplY3Q6IFJlOiByZXdyaXRlDQoNCi0tLS0tQkVHSU4gUEdQIFNJ R05FRCBNRVNTQUdFLS0tLS0NCkhhc2g6IFNIQTENCg0KTG9va3MgcGVyZmVjdC4gIFRoYW5rcyBh Z2Fpbi4gIEp1c3QgYWJvdXQgdG8gZ2V0IG9uIHRoZSBwaG9uZSB3aXRoDQpBY2NlbnR1cmUgLSBo b3BlIHdlIGNhbiBjbG9zZSB0aGVtIHRvZGF5IQ0KDQpMb3ZlIHlvdS4NCg0KT24gMTo1OSBQTSwg TWljaGVsbGUgSGlqYXppIHdyb3RlOg0KPiANCj4gDQo+ICANCj4gDQo+IA0KPiANCj4gSGkgQ2hh 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khijazi@unveillance.com Received: from localhost by spam1.pem.inap.sea.dotster.net with SpamAssassin (version 3.2.5); Mon, 25 Oct 2010 01:27:29 -0700 From: Michelle Hijazi To: Subject: *****SPAM***** rewrite Date: Mon, 25 Oct 2010 08:40:42 +0000 Message-Id: X-Spam-Flag: YES X-Spam-Checker-Version: SpamAssassin 3.2.5 (2008-06-10) on spam1.pem.inap.sea.dotster.net X-Spam-Level: *** X-Spam-Status: Yes, score=3.9 required=3.5 tests=FRT_GUARANTEE1, FUZZY_GUARANTEE,HTML_MESSAGE,RDNS_NONE autolearn=no version=3.2.5 MIME-Version: 1.0 Content-Type: multipart/mixed; boundary="----------=_4CC53F71.CC91DC2B" This is a multi-part message in MIME format. ------------=_4CC53F71.CC91DC2B Content-Type: text/plain; charset=iso-8859-1 Content-Disposition: inline Content-Transfer-Encoding: 8bit Spam detection software, running on the system "spam1.pem.inap.sea.dotster.net", has identified this incoming email as possible spam. The original message has been attached to this so you can view it (if it isn't spam) or label similar future email. If you have any questions, see the administrator of that system for details. Content preview: Hi Charles, Thanks again for the time you take to respond to me and in such depth! Allow me to apologise for not congratulating you on your awards -- I was aware of them as I have read your site. I feel that you do truly deserve these accolades despite my critique as it usually comes in a time of crisis but all in all I have only good things to say about you and your company! [...] Content analysis details: (3.9 points, 3.5 required) pts rule name description ---- ---------------------- -------------------------------------------------- 1.0 FUZZY_GUARANTEE BODY: Attempt to obfuscate words in spam 2.8 FRT_GUARANTEE1 BODY: ReplaceTags: Guarantee (1) 0.0 HTML_MESSAGE BODY: HTML included in message 0.1 RDNS_NONE Delivered to trusted network by a host with no rDNS The original message was not completely plain text, and may be unsafe to open with some email clients; in particular, it may contain a virus, or confirm that your address can receive spam. If you wish to view it, it may be safer to save it to a file and open it with an editor. ------------=_4CC53F71.CC91DC2B Content-Type: message/rfc822; x-spam-type=original Content-Description: original message before SpamAssassin Content-Disposition: attachment Content-Transfer-Encoding: 8bit Received: (qmail 22178 invoked from network); 25 Oct 2010 08:38:07 -0000 Received: from unknown (HELO col0-omc3-s1.col0.hotmail.com) ([65.55.34.139]) by 66.11.233.58 with SMTP; 25 Oct 2010 08:38:07 -0000 Received-SPF: pass (66.11.233.58: domain of michellehijazi@hotmail.com designates 65.55.34.139 as permitted sender) receiver=66.11.233.58; client_ip=65.55.34.139; envelope-from=michellehijazi@hotmail.com; Received: from COL119-W7 ([65.55.34.135]) by col0-omc3-s1.col0.hotmail.com with Microsoft SMTPSVC(6.0.3790.4675); Mon, 25 Oct 2010 01:40:42 -0700 Message-ID: Return-Path: michellehijazi@hotmail.com Content-Type: multipart/alternative; boundary="_b24518b6-d0b8-4f4a-8241-dffec476bd7b_" X-Originating-IP: [212.169.16.36] From: Michelle Hijazi To: Subject: rewrite Date: Mon, 25 Oct 2010 08:40:42 +0000 Importance: Normal In-Reply-To: References: ,, MIME-Version: 1.0 X-OriginalArrivalTime: 25 Oct 2010 08:40:42.0170 (UTC) FILETIME=[4EE691A0:01CB7420] --_b24518b6-d0b8-4f4a-8241-dffec476bd7b_ Content-Type: text/plain; charset="Windows-1252" Content-Transfer-Encoding: quoted-printable =20 Hi Charles=2C Thanks again for the time you take to respond to me and in such depth! Allow me to apologise for not congratulating you on your awards -- I was aw= are of them as I have read your site. I feel that you do truly deserve thes= e accolades despite my critique as it usually comes in a time of crisis but= all in all I have only good things to say about you and your company! =20 I am deeply appreciative of your honest response too and you can be assured= that we will most certainly keep your feedback confidential.=20 =20 Karim is my brother :-) He does know the guys at Shadowserver (the non-pro= fit that doesn't sell the data) and about Arbor ATLAS etc and of what your= senior technician has written. Actually Unveillance is a complementary tec= hnology not a substitute for what is out there: it is an enhancement that a= ddresses persistent=2C virulent threats that Arbour does not detect.=20 =20 Charles=2C I will not bother you again but just want to ask if there is any= room for additional dialogue between Karim (Unveillance) and your senior t= echnician? (Your reply in the positive or negative will have absolutely no= negative reprecussions with regards to my being a Claranet client as the i= ssues are completely unrelated) =20 thanks again=2C =20 Michelle =20 =20 Date: Thu=2C 21 Oct 2010 15:00:00 +0100 Subject: Re: thank you =2C some feedback and a question From: charles@uk.clara.net To: michellehijazi@hotmail.com Dear Michelle=2C Thank you for your useful and honest feedback. Just a quick answer to your question about why Claranet rather than BT if w= e are at their mercy. BT is one link in the chain of services=2C not the on= ly one. Our customers=92 feedback and the various independent test run by i= ndustry bodies (like the ISPA) have voted us the best business broadband pr= ovider as well as the best customer service several times in the last few y= ears. We actually won it again in 2010. See the following link: http://www.claranet.co.uk/news-events/news/2010/07/09/claranet-wins-best-cu= stomer-service-and-best-business-fixed-broadband-ye On Unveillance here is what one of our senior technicians had to say: =93These "listening posts" of which he speaks=2C sitting out there collecti= ng information (http://unveillance.com/solution/overview/) are actually operated by private operators on behalf of the SP security community. I know this because I have feeds from them. I produce a report which does exactly what this product does (i.e reports on malware/bots/infected machine from our network) daily=2C using the data from these machines to which I am privileged to have access. The security operator community (who run these machines) are very much against commercialisation of this data=2C as part of the agreement I have with them I am not allowed to provide it to any third parties. The closest we have come to commercialising this data is when security firm Arbor networks got involved and started running a few of these probes with a view to putting the intelligence data into their IPS/DDoS mitigation products (see http://www.arbornetworks.com/en/atlas.html) ATLAS from Arbor is the closest model I can see to Karim's and it is well established (as a SaaS model as well) in the industry. We also have access to ATLAS at Claranet. So=2C in all=2C I think it is a great idea=2C perhaps he will compete with Arbor in selling this information=2C but I worry if the trend to commercialise this data will cause the operator community to value it higher and at some point wonder if these operators will start withholding it in exchange for greater sums of money.=94 Please keep this feedback confidential and I hope it helps Karim=2C which I= imagine is related to you! Kind regards=2C Charles. On 14/10/2010 16:15=2C "Michelle Hijazi" wrote= : Dear Charles=2C Just a quick note of thanks for responding personally to my cry for help wi= th my internet problems a couple weeks ago. I really do contact you as a l= ast last resort. I want to say a few words about the team that helped: Abdul: (Service Center rep) : he was really trying his best within his lev= el of authority. After my insistence that I speak to a supervisor he did tr= y even though he insisted that he (supervisor)was in a meeting and then wou= ld be out for the rest of the day=3B which of course sent me into more of a= panic. As you recall I had no internet and no reason for the outage either= at that stage ( a couple hours had elapsed since my initial call)=20 Andy : (I believe is a Tech Support manager and Abdul's supervisor) -- did = eventually call me back. But as they still weren't getting any answers fro= m BT and saying that they were waiting for BT to ring back. (feels a little= passive considering my whole business is at a standstill) An unsatisfacto= ry mysterious answer to us civilians - even if it is the truth. Danny McGeorge: (Service Support Manager) Somewhere around 3-4pm (am still = with no internet at this point) he calls and at least had a better way of e= xplaining that the company was at the mercy of BT ... his customer service = skills were better but the answers were still weak. And he admitted that it= was probably an inappropriate time to try to 'upsell ' me an upgraded 'ser= vice' that gurarantees a faster response/fix time in the future. That didn'= t meet with my enthusiasm as you might have guessed and left me a little sk= eptical about why I was presently not being treated a priority ... if at t= he end of the day you are truly at the mercy of BT then why would my payin= g more make any difference? We (Danny and I will have to speak about that)= =20 Mushtaq : after the so called 'upgrade/migration' (which caused all this an= d we didn't ask for) I started having trouble with my internet being quite = irregular. I called your company and got Mushtaq who is clearly very knowl= edgable and was very helpful... turns out that there was trouble on our lin= e that rquired my calling my phone service provider who then contacted BT t= o fix it -- Mushtaq was great and did follow up. 5 stars for him. =20 I hope this small but genuine feedback is helpful to you -- as you are clea= rly someone who does care about your clients and for that I am loyal and ha= ve good things to say about Claranet.=20 =20 On an unrelated note -- and I assure you that I do not intend to 'abuse' my= connection with you on any level but I believe that you=2C too=2C might f= ind the following truly compelling:=20 =20 I know your company offers ' End to End Responsibilty' as a part of your Ma= naged Hosting service and security is part of it of course but with increas= ed threats from botnets and malware and (and Advanced Persistent Threats) = APTs on the rise and with their ability to completely evade traditional s= ignature based tools by altering their signature on the fly -- do you think= there is value in offering an 'intelligence' that would allow your techni= cians to determine just how compromised a client's system is without utilis= ing intrusive methods? A system that allows them to 'watch' from 'outside'= a client system and essentially measure/report on harmful 'traffic' and ev= en better if the leaks have been fixed? --as opposed to the tradtional dete= ction from inside e.g. 'sniffing' which is taxing on the system's speed an= d efficiency as well as expensive and time consuming from a productivity s= tandpoint as it reuqires an analyst to review logs .. and after all that=2C= if something does not 'look malicious' why spend more time on it=2C how do= you fix what doesn't appear to be 'broken' /malicious?) .. =20 Other than ticketing systems such as BMC's Remedy that=2C at best=2C only v= alidate a security or configuration fix=2C there are no metrics for assessi= ng actual remediation to date.. =20 Beyond simply addressing known misconfiguration=2C staying in compliance an= d/or enforcing security policy=2C the issue still remains that what you can= 't see or identify=2C you can't stop...I have attached some information on = a company called Unveillance (www.unveillance.com ) which has developed Praetorian=2C the first zero false-positive appr= oach at analyzing the malware infection status of organizational networks. = Praetorian is able to develop this intelligence completely passively witho= ut the use of any hardware or locally installed software. =20 =20 I am personally indirectly involved with this company but do not work for i= t - so this is not a veiled sales pitch -- it is a direct question/proposal= to you to guage your interest as a leader in the industry. I would greatly= appreciate any feedback from you Charles- whether it is a simple 'no than= ks=2C not interested because .. (just a few words)' or yes=2C interested=2C= let's talk more or 'i'm not interested but know someone/organisation who = would be..'=20 =20 Currently Unveillance is receiving very serious interest from global insura= nce companies and ISPs -a couple have invited Unveillance to perform a demo= . With Unveillance/Praetorian they will be able to assign a Data Leak Inte= lligence 'score' to companies/govenments/universities/hospitals etc which w= ill benefit them for obvious reasons. If they buy/license the Unveilance te= chnology the landscape will change dramatically for organisations and how t= hey secure their systems but more than anything companies will need to kno= w if they are really secured and prove it.=20 =20 thanks for taking the time to review this and I hope=2C offer a thought or = two - the attachments are very concise. =20 kind regards=2C Michelle =20 =20 =20 = --_b24518b6-d0b8-4f4a-8241-dffec476bd7b_ Content-Type: text/html; charset="Windows-1252" Content-Transfer-Encoding: quoted-printable
 =3B
Hi Charles=2C
Thanks again for the time you take to respond to me and in= such depth!
Allow =3Bme to apologise for not congratulating you on = your awards -- I was aware of =3Bthem as I =3Bhave read your site.&= nbsp=3BI feel that you do truly deserve these accolades despite my =3Bc= ritique as it usually comes in a =3Btime of crisis but all in all I hav= e =3Bonly good things to say about you and your company!
 =3BI am deeply appreciative of your honest =3Bresponse too =3Band you= can be assured that =3Bwe will =3Bmost certainly keep your feedbac= k confidential. =3B
 =3B
Karim is my brother :-) =3B He d= oes know the guys at Shadowserver (the non-profit that doesn't sell the dat= a) =3B and about Arbor ATLAS etc =3Band of what your senior technic= ian has written. Actually Unveillance is a complementary technology not a s= ubstitute for what is out =3Bthere: it is =3Ban enhancement that ad= dresses =3Bpersistent=2C virulent =3Bthreats that Arbour does not d= etect.
 =3B
Charles=2C I will not bother you again =3Bbut ju= st want to ask if there is any room for additional dialogue between Karim (= Unveillance) and your senior technician? =3B (Your reply in the positiv= e or negative will have absolutely no negative reprecussions with regards t= o my being a Claranet client as the issues are completely unrelated)
 =3B
thanks again=2C
 =3B
Michelle
 =3B
 =3B




Date: Thu=2C 21 Oct 2010 15:00:00 +0100
Subject: Re: thank you =2C some = feedback and a question
From: charles@uk.clara.net
To: michellehijazi= @hotmail.com

Dear Michelle=2C

Thank you for your= useful and honest feedback.
Just a quick answer to your question about = why Claranet rather than BT if we are at their mercy. BT is one link in the= chain of services=2C not the only one. Our customers=92 feedback and the v= arious independent test run by industry bodies (like the ISPA) have voted u= s the best business broadband provider as well as the best customer service= several times in the last few years. We actually won it again in 2010. See= the following link:

http://www.claranet.co.uk/news-events/news= /2010/07/09/claranet-wins-best-customer-service-and-best-business-fixed-bro= adband-ye

On Unveillance here is what one of our senior technici= ans had to say:

=93These "listening posts" of which he speaks=2C sit= ting out there collecting
information (http://unveillance.com/solution/overvi= ew/) are actually
operated by private operators on behalf of the SP = security community.

I know this because I have feeds from them. I pr= oduce a report which
does exactly what this product does (i.e reports on=
malware/bots/infected machine from our network) daily=2C using the data=
from these machines to which I am privileged to have access.

The= security operator community (who run these machines) are very much
agai= nst commercialisation of this data=2C as part of the agreement I have
wi= th them I am not allowed to provide it to any third parties.

The clo= sest we have come to commercialising this data is when security
firm Arb= or networks got involved and started running a few of these
probes with = a view to putting the intelligence data into their IPS/DDoS
mitigation p= roducts (see http://www.arbornetworks.com/en/atlas.html)

ATLAS from= Arbor is the closest model I can see to Karim's and it is
well establis= hed (as a SaaS model as well) in the industry.

We also have access t= o ATLAS at Claranet.

So=2C in all=2C I think it is a great idea=2C p= erhaps he will compete with
Arbor in selling this information=2C but I w= orry if the trend to
commercialise this data will cause the operator com= munity to value it
higher and at some point wonder if these operators wi= ll start
withholding it in exchange for greater sums of money.=94
Please keep this feedback confidential and I hope it helps Karim=2C which = I imagine is related to you!
Kind regards=2C

Charles.


=
On 14/10/2010 16:15=2C "Michelle Hijazi" <=3Bmichellehijazi@hotmail.com>=3B wrote:

=
Dear Charles=2C
Just a quick note= of thanks for responding personally to my cry for help with my internet pr= oblems a couple weeks ago.  =3BI really do contact you as a last last r= esort. I want to say a few words about the team that helped:
Abdul:  =3B(Service Center rep) : he was really trying his best within his = level of authority. After my insistence that I speak to a supervisor he did= try even though he insisted that he (supervisor)was in a meeting and then = would be out for the rest of the day=3B which of course sent me into more o= f a panic. As you recall I had no internet and no reason for the outage eit= her at that stage ( a couple hours had elapsed since my initial call)
<= B>Andy :
(I believe is a Tech Support manager and Abdul's supervisor) -= - did eventually call me back.  =3BBut as they still weren't getting an= y answers from BT and saying that they were waiting for BT to ring back. (f= eels a little passive considering my whole business is at a standstill) &nb= sp=3BAn unsatisfactory mysterious answer to us civilians - even if it is th= e truth.
Danny McGeorge: (Service Support Manager) Somewhere arou= nd 3-4pm (am still with no internet at this point) he calls and at least ha= d a better way of explaining that the company was at the mercy of BT ... hi= s customer service skills were better but the answers were still weak. And = he admitted that it was probably an inappropriate time to try to 'upsell ' = me an upgraded 'service' that gurarantees a faster response/fix time in the= future. That didn't meet with my enthusiasm as you might have guessed and = left me a little skeptical about why I was presently not being treated a pr= iority ...  =3Bif at the end of the day you are truly at the mercy of B= T then why would my  =3Bpaying more make any difference?  =3BWe (Da= nny and I will have to speak about that)
Mushtaq : after the so = called 'upgrade/migration' (which caused all this and we didn't ask for) I = started having trouble with my internet being quite irregular.  =3BI ca= lled your company and got Mushtaq who is clearly very knowledgable and was = very helpful... turns out that there was trouble on our line that rquired m= y calling my phone service provider who then contacted BT to fix it -- Mush= taq was great and did follow up. 5 stars for him.
 =3B
I hope thi= s small but genuine feedback is helpful to you -- as you are clearly someon= e who does care about your clients and for that I am loyal and have good th= ings to say about Claranet.
 =3B
On an unrelated note -- and I a= ssure you that I do not intend to 'abuse' my connection with you on any lev= el but  =3BI believe that you=2C too=2C might find the following truly = compelling:
 =3B
I know your company offers ' End to End Respons= ibilty' as a part of your Managed Hosting service and security is part of i= t of course but with increased threats from botnets and malware and  = =3B(and Advanced Persistent Threats) APTs  =3Bon the rise and with thei= r ability to completely evade traditional  =3Bsignature based tools by = altering their signature on the fly -- do you think there is value in offer= ing an 'intelligence'  =3Bthat would allow your technicians to determin= e just how compromised a client's system is without utilising intrusive met= hods?  =3BA system that allows them to 'watch' from 'outside' a clie= nt system and essentially measure/report on harmful 'traffic' and even bett= er if the leaks have been fixed? --as opposed to the tradtional detecti= on from inside  =3Be.g. 'sniffing' which is taxing on the system's spee= d and efficiency as well as  =3Bexpensive and time consuming from a pro= ductivity standpoint as it reuqires an analyst to review logs .. and after = all that=2C if something does not 'look malicious' why spend more time on i= t=2C how do you fix what doesn't appear to be 'broken' /malicious?) ..
&= nbsp=3B

Other than ticketing systems such= as BMC's Remedy that=2C at best=2C only validate a security or configurati= on fix=2C there are no metrics for assessing actual remediation to date.= .

 =3B =3B

Beyond simply addressing known misconf= iguration=2C staying in compliance and/or enforcing security policy=2C the = issue still remains that what you can't see or identify=2C you can't sto= p...I have attached some information on a company called Unveillance= (www.unveillance.com <=3Bhttp://www.unveillance.com/>=3B ) which has developed= Praetorian=2C the first zero false-positive approach at analyzing the malw= are infection status of organizational networks.  =3BPraetorian is able= to develop this intelligence completely passively without the use of any h= ardware or locally installed software.

 =3B

 =3B<= BR>
I am personally indirectly involved with this company but do not wor= k for it - so this is not a veiled sales pitch -- it is a direct question/p= roposal to you to guage your interest as a leader in the industry. I would = greatly appreciate any feedback from you  =3BCharles- whether it is a s= imple 'no thanks=2C not interested because .. (just a few words)' or yes=2C= interested=2C let's talk more  =3Bor 'i'm not interested but know some= one/organisation who would be..'

 =3B

Currently Unveilla= nce is receiving very serious interest from global insurance companies and = ISPs -a couple have invited Unveillance to perform a demo.  =3BWith Unv= eillance/Praetorian they will be able to assign a Data Leak Intelligence 's= core' to companies/govenments/universities/hospitals etc which will benefit= them for obvious reasons. If they buy/license the Unveilance technology th= e landscape will change dramatically for organisations and how they secure = their systems but more than anything  =3Bcompanies will need to know if= they are really secured and prove it.

 =3B

thanks for t= aking the time to review this and I hope=2C offer a thought or two - the at= tachments are very concise.

 =3B

kind regards=2C

M= ichelle

 =3B


 =3B

 =3B =3B =3B =3B = =3B =3B
= --_b24518b6-d0b8-4f4a-8241-dffec476bd7b_-- ------------=_4CC53F71.CC91DC2B-- From - Sat May 21 19:28:37 2011 X-Mozilla-Status: 0001 X-Mozilla-Status2: 00000000 Delivered-To: khijazi@unveillance.com Received: by 10.14.119.13 with SMTP id m13cs133936eeh; Wed, 10 Nov 2010 17:12:29 -0800 (PST) Received: by 10.229.212.5 with SMTP id gq5mr161597qcb.275.1289437699865; Wed, 10 Nov 2010 17:08:19 -0800 (PST) DomainKey-Status: bad (test mode) Received-SPF: neutral (google.com: 12.107.73.26 is neither permitted nor denied by best guess record for domain of unknown) client-ip=12.107.73.26; Received: by 10.241.83.225 with IMAP4 id 33mf191109qyl.70; Wed, 10 Nov 2010 17:08:18 -0800 (PST) X-Gmail-Fetch-Info: khijazi@unveillance.com@mail18.mydomainwebhost.com -1 mail18.mydomainwebhost.com 143 khijazi@unveillance.com X-Spam-Checker-Version: SpamAssassin 3.2.5 (2008-06-10) on spam1.pem.inap.sea.dotster.net X-Spam-Level: X-Spam-Status: No, score=0.1 required=3.5 tests=HTML_MESSAGE,MIME_HTML_MOSTLY, RDNS_NONE,UNPARSEABLE_RELAY autolearn=no version=3.2.5 Received: (qmail 16271 invoked from network); 25 Oct 2010 11:20:32 -0000 Received: from unknown (HELO mail206.amre.com) ([12.107.73.26]) by 66.11.233.58 with ESMTPS (DHE-RSA-AES256-SHA encrypted); 25 Oct 2010 11:20:32 -0000 Received-SPF: pass (66.11.233.58: domain of jmcelroy@munichreamerica.com designates 12.107.73.26 as permitted sender) receiver=66.11.233.58; client_ip=12.107.73.26; envelope-from=jmcelroy@munichreamerica.com; Received: from PCTS080122.amre.com ([167.15.114.108]) by mail206.amre.com (8.14.2/8.14.2) with ESMTP id o9PBN7R7069024 for ; Mon, 25 Oct 2010 07:23:07 -0400 (EDT) (envelope-from jmcelroy@munichreamerica.com) DKIM-Signature: v=1; a=rsa-sha256; c=simple/simple; d=munichreamerica.com; s=mram; t=1288005787; bh=9AQQtrPkicoGNqULT2FcqMd/VTyyKz2bzswS/l3Ias k=; h=Received:Received:From:To:Date:Subject:Thread-Topic: Thread-Index:Message-ID:References:Accept-Language: Content-Language:X-MS-Has-Attach:X-Auto-Response-Suppress: X-MS-TNEF-Correlator:acceptlanguage:Content-Type:MIME-Version; b=M NZOcSQijGawVUut/n7A62q4FC88sSeRWfhNdMShm04hNfC/9baTh4gPT97/88w4/dyf teAh38tbPxCqa+tJBprLbYH6d5HAZKgY7XQTcN8nbEqQGENcGugkHX2Uje36SR7OSkI FDxxERCy0icszaQSEI9YuRjuyjXu4un5KS6A= Received: from PCTS037013.amre.com (PCTS037013.amre.com) by PCTS080122.amre.com (Clearswift SMTPRS 5.3.4) with ESMTP id for ; Mon, 25 Oct 2010 07:23:06 -0400 Received: from PCTC040429.amre.com ([167.15.187.91]) by PCTS037013.amre.com ([167.15.102.49]) with mapi; Mon, 25 Oct 2010 07:23:06 -0400 From: McElroy James - Princeton-MRAm To: Karim Hijazi Unveillance Email Date: Mon, 25 Oct 2010 07:23:05 -0400 Subject: Read: Unveillance Technology Evaluation and Confidentiality Agreement Thread-Topic: Unveillance Technology Evaluation and Confidentiality Agreement Thread-Index: Actz6kDrUfHGHMHTSJ+OxVJH31+byQATL07L Message-ID: <482169FABFC2E74290CF9CE5D2AD69E751EFCC9D3B@PCTC040429.amre.com> References: <4CC4E7CC.60200@unveillance.com> Accept-Language: en-US Content-Language: en-US X-MS-Has-Attach: X-Auto-Response-Suppress: All X-MS-TNEF-Correlator: acceptlanguage: en-US Content-Type: multipart/report; boundary="_000_482169FABFC2E74290CF9CE5D2AD69E751EFCC9D3BPCTC040429amr_"; report-type=disposition-notification MIME-Version: 1.0 --_000_482169FABFC2E74290CF9CE5D2AD69E751EFCC9D3BPCTC040429amr_ Content-Type: multipart/alternative; boundary="_002_482169FABFC2E74290CF9CE5D2AD69E751EFCC9D3BPCTC040429amr_" --_002_482169FABFC2E74290CF9CE5D2AD69E751EFCC9D3BPCTC040429amr_ Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable Your message was read on Monday, October 25, 2010 7:23:05 AM (GMT-05:00) Ea= stern Time (US & Canada). --_002_482169FABFC2E74290CF9CE5D2AD69E751EFCC9D3BPCTC040429amr_ Content-Type: text/html; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable
Your message was read on Monday, = October 25, 2010 7:23:05 AM (GMT-05:00) Eastern Time (US & Canada). --_002_482169FABFC2E74290CF9CE5D2AD69E751EFCC9D3BPCTC040429amr_-- --_000_482169FABFC2E74290CF9CE5D2AD69E751EFCC9D3BPCTC040429amr_ Content-Type: message/disposition-notification Final-recipient: RFC822; jmcelroy@munichreamerica.com Disposition: automatic-action/MDN-sent-automatically; displayed X-MSExch-Correlation-Key: qN3z7H6F90CB25qoEuxUSA== Original-Message-ID: <4CC4E7CC.60200@unveillance.com> X-Display-Name: McElroy James - Princeton-MRAm --_000_482169FABFC2E74290CF9CE5D2AD69E751EFCC9D3BPCTC040429amr_-- From - Sat May 21 19:28:37 2011 X-Mozilla-Status: 0001 X-Mozilla-Status2: 00000000 Delivered-To: khijazi@unveillance.com Received: by 10.14.119.13 with SMTP id m13cs135305eeh; Wed, 10 Nov 2010 17:29:18 -0800 (PST) Received: by 10.224.54.69 with SMTP id p5mr333951qag.95.1289438629290; Wed, 10 Nov 2010 17:23:49 -0800 (PST) Received-SPF: softfail (google.com: best guess record for domain of transitioning unknown does not designate as permitted sender) Received: by 10.241.194.198 with IMAP4 id 6mf119923qwh.94; Wed, 10 Nov 2010 17:23:49 -0800 (PST) X-Gmail-Fetch-Info: khijazi@unveillance.com@mail18.mydomainwebhost.com -1 mail18.mydomainwebhost.com 143 khijazi@unveillance.com Message-ID: <4CC56A8F.90903@unveillance.com> Disposition-Notification-To: Karim Hijazi Unveillance Email Date: Mon, 25 Oct 2010 06:31:27 -0500 From: Karim Hijazi Unveillance Email Reply-To: khijazi@unveillance.com Organization: Unveillance, LLC User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.11) Gecko/20101013 Lightning/1.0b2 Thunderbird/3.1.5 MIME-Version: 1.0 To: Michelle Hijazi Subject: Re: rewrite References: ,, In-Reply-To: X-Enigmail-Version: 1.1.1 Content-Type: text/plain; charset=windows-1252 Content-Transfer-Encoding: 8bit -----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Looks perfect. Thanks again. Just about to get on the phone with Accenture - hope we can close them today! Love you. On 1:59 PM, Michelle Hijazi wrote: > > > > > > > Hi Charles, > Thanks again for the time you take to respond to me and in such depth! > Allow me to apologise for not congratulating you on your awards -- I was aware of them as I have read your site. I feel that you do truly deserve these accolades despite my critique as it usually comes in a time of crisis but all in all I have only good things to say about you and your company! > > I am deeply appreciative of your honest response too and you can be assured that we will most certainly keep your feedback confidential. > > Karim is my brother :-) He does know the guys at Shadowserver (the non-profit that doesn't sell the data) and about Arbor ATLAS etc and of what your senior technician has written. Actually Unveillance is a complementary technology not a substitute for what is out there: it is an enhancement that addresses persistent, virulent threats that Arbour does not detect. > > Charles, I will not bother you again but just want to ask if there is any room for additional dialogue between Karim (Unveillance) and your senior technician? (Your reply in the positive or negative will have absolutely no negative reprecussions with regards to my being a Claranet client as the issues are completely unrelated) > > thanks again, > > Michelle > > > > > > > > Date: Thu, 21 Oct 2010 15:00:00 +0100 > Subject: Re: thank you , some feedback and a question > From: charles@uk.clara.net > To: michellehijazi@hotmail.com > > Dear Michelle, > > Thank you for your useful and honest feedback. > Just a quick answer to your question about why Claranet rather than BT if we are at their mercy. BT is one link in the chain of services, not the only one. Our customers’ feedback and the various independent test run by industry bodies (like the ISPA) have voted us the best business broadband provider as well as the best customer service several times in the last few years. We actually won it again in 2010. See the following link: > > http://www.claranet.co.uk/news-events/news/2010/07/09/claranet-wins-best-customer-service-and-best-business-fixed-broadband-ye > > On Unveillance here is what one of our senior technicians had to say: > > “These "listening posts" of which he speaks, sitting out there collecting > information (http://unveillance.com/solution/overview/) are actually > operated by private operators on behalf of the SP security community. > > I know this because I have feeds from them. I produce a report which > does exactly what this product does (i.e reports on > malware/bots/infected machine from our network) daily, using the data > from these machines to which I am privileged to have access. > > The security operator community (who run these machines) are very much > against commercialisation of this data, as part of the agreement I have > with them I am not allowed to provide it to any third parties. > > The closest we have come to commercialising this data is when security > firm Arbor networks got involved and started running a few of these > probes with a view to putting the intelligence data into their IPS/DDoS > mitigation products (see http://www.arbornetworks.com/en/atlas.html) > > ATLAS from Arbor is the closest model I can see to Karim's and it is > well established (as a SaaS model as well) in the industry. > > We also have access to ATLAS at Claranet. > > So, in all, I think it is a great idea, perhaps he will compete with > Arbor in selling this information, but I worry if the trend to > commercialise this data will cause the operator community to value it > higher and at some point wonder if these operators will start > withholding it in exchange for greater sums of money.” > > Please keep this feedback confidential and I hope it helps Karim, which I imagine is related to you! > Kind regards, > > Charles. > > > > On 14/10/2010 16:15, "Michelle Hijazi" wrote: > > > Dear Charles, > Just a quick note of thanks for responding personally to my cry for help with my internet problems a couple weeks ago. I really do contact you as a last last resort. I want to say a few words about the team that helped: > Abdul: (Service Center rep) : he was really trying his best within his level of authority. After my insistence that I speak to a supervisor he did try even though he insisted that he (supervisor)was in a meeting and then would be out for the rest of the day; which of course sent me into more of a panic. As you recall I had no internet and no reason for the outage either at that stage ( a couple hours had elapsed since my initial call) > Andy : (I believe is a Tech Support manager and Abdul's supervisor) -- did eventually call me back. But as they still weren't getting any answers from BT and saying that they were waiting for BT to ring back. (feels a little passive considering my whole business is at a standstill) An unsatisfactory mysterious answer to us civilians - even if it is the truth. > Danny McGeorge: (Service Support Manager) Somewhere around 3-4pm (am still with no internet at this point) he calls and at least had a better way of explaining that the company was at the mercy of BT ... his customer service skills were better but the answers were still weak. And he admitted that it was probably an inappropriate time to try to 'upsell ' me an upgraded 'service' that gurarantees a faster response/fix time in the future. That didn't meet with my enthusiasm as you might have guessed and left me a little skeptical about why I was presently not being treated a priority ... if at the end of the day you are truly at the mercy of BT then why would my paying more make any difference? We (Danny and I will have to speak about that) > Mushtaq : after the so called 'upgrade/migration' (which caused all this and we didn't ask for) I started having trouble with my internet being quite irregular. I called your company and got Mushtaq who is clearly very knowledgable and was very helpful... turns out that there was trouble on our line that rquired my calling my phone service provider who then contacted BT to fix it -- Mushtaq was great and did follow up. 5 stars for him. > > I hope this small but genuine feedback is helpful to you -- as you are clearly someone who does care about your clients and for that I am loyal and have good things to say about Claranet. > > On an unrelated note -- and I assure you that I do not intend to 'abuse' my connection with you on any level but I believe that you, too, might find the following truly compelling: > > I know your company offers ' End to End Responsibilty' as a part of your Managed Hosting service and security is part of it of course but with increased threats from botnets and malware and (and Advanced Persistent Threats) APTs on the rise and with their ability to completely evade traditional signature based tools by altering their signature on the fly -- do you think there is value in offering an 'intelligence' that would allow your technicians to determine just how compromised a client's system is without utilising intrusive methods? A system that allows them to 'watch' from 'outside' a client system and essentially measure/report on harmful 'traffic' and even better if the leaks have been fixed? --as opposed to the tradtional detection from inside e.g. 'sniffing' which is taxing on the system's speed and efficiency as well as expensive and time consuming from a productivity standpoint as it reuqires an analyst to review logs .. and after all that, if something does not 'look malicious' why spend more time on it, how do you fix what doesn't appear to be 'broken' /malicious?) .. > > > Other than ticketing systems such as BMC's Remedy that, at best, only validate a security or configuration fix, there are no metrics for assessing actual remediation to date.. > > > > Beyond simply addressing known misconfiguration, staying in compliance and/or enforcing security policy, the issue still remains that what you can't see or identify, you can't stop...I have attached some information on a company called Unveillance (www.unveillance.com ) which has developed Praetorian, the first zero false-positive approach at analyzing the malware infection status of organizational networks. Praetorian is able to develop this intelligence completely passively without the use of any hardware or locally installed software. > > > > > > I am personally indirectly involved with this company but do not work for it - so this is not a veiled sales pitch -- it is a direct question/proposal to you to guage your interest as a leader in the industry. I would greatly appreciate any feedback from you Charles- whether it is a simple 'no thanks, not interested because .. (just a few words)' or yes, interested, let's talk more or 'i'm not interested but know someone/organisation who would be..' > > > > Currently Unveillance is receiving very serious interest from global insurance companies and ISPs -a couple have invited Unveillance to perform a demo. With Unveillance/Praetorian they will be able to assign a Data Leak Intelligence 'score' to companies/govenments/universities/hospitals etc which will benefit them for obvious reasons. If they buy/license the Unveilance technology the landscape will change dramatically for organisations and how they secure their systems but more than anything companies will need to know if they are really secured and prove it. > > > > thanks for taking the time to review this and I hope, offer a thought or two - the attachments are very concise. > > > > kind regards, > > Michelle > > > > > > > > - -- All the best, Karim Hijazi CEO | President Unveillance, LLC O. (404) 585-7487 M. (561) 542-5704 www.unveillance.com khijazi@unveillance.com ******************************************** CONFIDENTIAL & PRIVILEGED COMMUNICATION This message is for the named person's use only. The information contained in this communication is confidential and/or privileged, proprietary information that is transmitted solely for the purpose of the intended recipient(s). No confidentiality or privilege is waived or lost by any mistransmission. If you receive this message in error, please immediately delete it and all copies of it from your system, destroy any hard copies of it and notify the sender. You must not, directly or indirectly, use, disclose, distribute, print, or copy any part of this message if you are not the intended recipient. The sender or any of its subsidiaries each reserve the right to monitor all e-mail communications through its networks. ******************************************** -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.10 (MingW32) iQEcBAEBAgAGBQJMxWqPAAoJEIk0Dw4U/G3lnrcIALDpW0nDJYm9qEQHJHz2hw1G 3ztABqYHaQNYI0Gb3FT5ifEAWmdALGbA6WBXZBZCp3DgfdwlAg+7R+WCLC2oOrYF NwBh/27M2QLcEtiHmr2GoVXUlvJyCYcbLFjIS9Ik8LcByRioeboQYLUPoFg2aHLR qwhKscADqvcdWjrzpwPyrCwao7WppduMY0XEIz6kJY/5EBxnPQVtD71tOnB82J+3 ZXI4ok4V8XDfW1xLEBFpnVZoksTojJ5qCpgqBoz+gqTN+m0wny8/51pdg/xaSejb VXw5VnJTmiuSSTJrAyrK4FvzYvvcB7MWsRg8xmPQ8nPgQf1/ATRfJzZ2kiDGldk= =STDK -----END PGP SIGNATURE----- From - Sat May 21 19:28:37 2011 X-Mozilla-Status: 0001 X-Mozilla-Status2: 00000000 Delivered-To: khijazi@unveillance.com Received: by 10.14.119.13 with SMTP id m13cs133933eeh; Wed, 10 Nov 2010 17:12:27 -0800 (PST) Received: by 10.229.182.147 with SMTP id cc19mr164624qcb.265.1289437698522; Wed, 10 Nov 2010 17:08:18 -0800 (PST) Received-SPF: softfail (google.com: best guess record for domain of transitioning unknown does not designate as permitted sender) Received: by 10.241.83.225 with IMAP4 id 33mf191109qyl.70; Wed, 10 Nov 2010 17:08:18 -0800 (PST) X-Gmail-Fetch-Info: khijazi@unveillance.com@mail18.mydomainwebhost.com -1 mail18.mydomainwebhost.com 143 khijazi@unveillance.com Received: from localhost by spam1.pem.inap.sea.dotster.net with SpamAssassin (version 3.2.5); Mon, 25 Oct 2010 01:18:30 -0700 From: Michelle Hijazi To: Subject: *****SPAM***** RE: check this and let me know - my repsonse to claranet Date: Mon, 25 Oct 2010 08:31:43 +0000 Message-Id: X-Spam-Flag: YES X-Spam-Checker-Version: SpamAssassin 3.2.5 (2008-06-10) on spam1.pem.inap.sea.dotster.net X-Spam-Level: *** X-Spam-Status: Yes, score=3.9 required=3.5 tests=FRT_GUARANTEE1, FUZZY_GUARANTEE,HTML_MESSAGE,RDNS_NONE autolearn=no version=3.2.5 MIME-Version: 1.0 Content-Type: multipart/mixed; boundary="----------=_4CC53D56.39EBBBDC" This is a multi-part message in MIME format. ------------=_4CC53D56.39EBBBDC Content-Type: text/plain; charset=iso-8859-1 Content-Disposition: inline Content-Transfer-Encoding: 8bit Spam detection software, running on the system "spam1.pem.inap.sea.dotster.net", has identified this incoming email as possible spam. The original message has been attached to this so you can view it (if it isn't spam) or label similar future email. If you have any questions, see the administrator of that system for details. Content preview: hi mulux, yes I agree... let me rework and send to you again. xx love you > Date: Sat, 23 Oct 2010 00:07:50 -0500 > From: khijazi@unveillance.com > To: michellehijazi@hotmail.com > Subject: Re: check this and let me know - my repsonse to claranet > > -----BEGIN PGP SIGNED MESSAGE----- > Hash: SHA1 > > Hi Mische, > > Looks really good! > > Just a quick note: > > I don't want to claim they are not detecting the issues until I know for > certain they don't have any idea about them. I have seen a couple of > cases where an ISP like Claranet know they have the issues but are in a > neutral position where they can't affect change on their customer systems. > > I think it is a strong enough point to state that I know about the > current systems of which his senior technician is speaking and have > additional data and intelligence which could prove to be very useful to > Claranet as a potential upsell to their client base. Turning this into > a profitability proposition for the CEO seems to be more effective than > a cost center to "be more secure"... you know? > > Anyway, I trust how you will put it an it will be up to him to come back > to request more dialogue. Thanks again and I love you. > > Just about to close a deal with Accenture on Monday... :) > > Love, > > Mulux > > On 1:59 PM, Michelle Hijazi wrote: > > > > Hi Charles, > > Thanks again for the time you take to respond to me and in such depth! > > Allow me to apologise for not congratulating you on your awards -- I was aware of them as I have read your site. I feel that you do truly deserve these accolades despite my critique as it usually comes in a time of crisis but all in all I have only good things to say about you and your company! > > > > I am deeply appreciative of your honest response too and you can be assured that we will most certainly keep your feedback confidential. > > > > Karim is my brother :-) (and he does know the guys at Shadowserver (the non-profit that doesn't sell the data) and about Arbor ATLAS etc and of what your senior technician has written. > > > > Charles, I will not bother you again but just want to [...] Content analysis details: (3.9 points, 3.5 required) pts rule name description ---- ---------------------- -------------------------------------------------- 1.0 FUZZY_GUARANTEE BODY: Attempt to obfuscate words in spam 2.8 FRT_GUARANTEE1 BODY: ReplaceTags: Guarantee (1) 0.0 HTML_MESSAGE BODY: HTML included in message 0.1 RDNS_NONE Delivered to trusted network by a host with no rDNS The original message was not completely plain text, and may be unsafe to open with some email clients; in particular, it may contain a virus, or confirm that your address can receive spam. If you wish to view it, it may be safer to save it to a file and open it with an editor. ------------=_4CC53D56.39EBBBDC Content-Type: message/rfc822; x-spam-type=original Content-Description: original message before SpamAssassin Content-Disposition: attachment Content-Transfer-Encoding: 8bit Received: (qmail 30479 invoked from network); 25 Oct 2010 08:29:08 -0000 Received: from unknown (HELO col0-omc3-s17.col0.hotmail.com) ([65.55.34.156]) by 66.11.233.58 with SMTP; 25 Oct 2010 08:29:08 -0000 Received-SPF: pass (66.11.233.58: domain of michellehijazi@hotmail.com designates 65.55.34.156 as permitted sender) receiver=66.11.233.58; client_ip=65.55.34.156; envelope-from=michellehijazi@hotmail.com; Received: from COL119-W41 ([65.55.34.137]) by col0-omc3-s17.col0.hotmail.com with Microsoft SMTPSVC(6.0.3790.4675); Mon, 25 Oct 2010 01:31:43 -0700 Message-ID: Return-Path: michellehijazi@hotmail.com Content-Type: multipart/alternative; boundary="_34f42e2a-d637-4b82-8a72-d1dbc9c5b91c_" X-Originating-IP: [212.169.16.36] From: Michelle Hijazi To: Subject: RE: check this and let me know - my repsonse to claranet Date: Mon, 25 Oct 2010 08:31:43 +0000 Importance: Normal In-Reply-To: <4CC26DA6.3010705@unveillance.com> References: , ,<4CC26DA6.3010705@unveillance.com> MIME-Version: 1.0 X-OriginalArrivalTime: 25 Oct 2010 08:31:43.0442 (UTC) FILETIME=[0DCB3320:01CB741F] --_34f42e2a-d637-4b82-8a72-d1dbc9c5b91c_ Content-Type: text/plain; charset="Windows-1252" Content-Transfer-Encoding: quoted-printable hi mulux=2C yes I agree... let me rework and send to you again. xx love you =20 > Date: Sat=2C 23 Oct 2010 00:07:50 -0500 > From: khijazi@unveillance.com > To: michellehijazi@hotmail.com > Subject: Re: check this and let me know - my repsonse to claranet >=20 > -----BEGIN PGP SIGNED MESSAGE----- > Hash: SHA1 >=20 > Hi Mische=2C >=20 > Looks really good! >=20 > Just a quick note: >=20 > I don't want to claim they are not detecting the issues until I know for > certain they don't have any idea about them. I have seen a couple of > cases where an ISP like Claranet know they have the issues but are in a > neutral position where they can't affect change on their customer systems= . >=20 > I think it is a strong enough point to state that I know about the > current systems of which his senior technician is speaking and have > additional data and intelligence which could prove to be very useful to > Claranet as a potential upsell to their client base. Turning this into > a profitability proposition for the CEO seems to be more effective than > a cost center to "be more secure"... you know? >=20 > Anyway=2C I trust how you will put it an it will be up to him to come bac= k > to request more dialogue. Thanks again and I love you. >=20 > Just about to close a deal with Accenture on Monday... :) >=20 > Love=2C >=20 > Mulux >=20 > On 1:59 PM=2C Michelle Hijazi wrote: > >=20 > > Hi Charles=2C > > Thanks again for the time you take to respond to me and in such depth! > > Allow me to apologise for not congratulating you on your awards -- I wa= s aware of them as I have read your site. I feel that you do truly deserve = these accolades despite my critique as it usually comes in a time of crisis= but all in all I have only good things to say about you and your company! > >=20 > > I am deeply appreciative of your honest response too and you can be ass= ured that we will most certainly keep your feedback confidential.=20 > >=20 > > Karim is my brother :-) (and he does know the guys at Shadowserver (the= non-profit that doesn't sell the data) and about Arbor ATLAS etc and of wh= at your senior technician has written. > >=20 > > Charles=2C I will not bother you again but just want to ask if there is= any room for additional dialogue between Karim (Unveillance) and your seni= or technician? (Your reply in the positive or negative will have absolutely= no negative reprecussions with regards to my being a Claranet client as th= e issues are completely unrelated) > >=20 > > Here are the reasons it might be worth a few more minutes of your techn= ician's/ your time :=20 > >=20 > > The technology you currently does not detect certain significant and pr= evelant threats that Unveillance does - so this is not an issue of 'replaci= ng' - it is one of 'enhancing' what you have > > Unveillance has taken a 'snapshot' of Claranet and the results were ver= y interesting...=20 > >=20 > > PLEASE ADD THINGS > >=20 > > AND I WILL SEND IT TONIGHT OR TOMORROW=20 > > LOVE YOU > >=20 > >=20 > >=20 > >=20 > > Date: Thu=2C 21 Oct 2010 15:00:00 +0100 > > Subject: Re: thank you =2C some feedback and a question > > From: charles@uk.clara.net > > To: michellehijazi@hotmail.com > >=20 > >=20 > > Dear Michelle=2C > >=20 > > Thank you for your useful and honest feedback. > > Just a quick answer to your question about why Claranet rather than BT = if we are at their mercy. BT is one link in the chain of services=2C not th= e only one. Our customers=92 feedback and the various independent test run = by industry bodies (like the ISPA) have voted us the best business broadban= d provider as well as the best customer service several times in the last f= ew years. We actually won it again in 2010. See the following link: > >=20 > > http://www.claranet.co.uk/news-events/news/2010/07/09/claranet-wins-bes= t-customer-service-and-best-business-fixed-broadband-ye > >=20 > > On Unveillance here is what one of our senior technicians had to say: > >=20 > > =93These "listening posts" of which he speaks=2C sitting out there coll= ecting > > information (http://unveillance.com/solution/overview/) are actually > > operated by private operators on behalf of the SP security community. > >=20 > > I know this because I have feeds from them. I produce a report which > > does exactly what this product does (i.e reports on > > malware/bots/infected machine from our network) daily=2C using the data > > from these machines to which I am privileged to have access. > >=20 > > The security operator community (who run these machines) are very much > > against commercialisation of this data=2C as part of the agreement I ha= ve > > with them I am not allowed to provide it to any third parties. > >=20 > > The closest we have come to commercialising this data is when security > > firm Arbor networks got involved and started running a few of these > > probes with a view to putting the intelligence data into their IPS/DDoS > > mitigation products (see http://www.arbornetworks.com/en/atlas.html) > >=20 > > ATLAS from Arbor is the closest model I can see to Karim's and it is > > well established (as a SaaS model as well) in the industry. > >=20 > > We also have access to ATLAS at Claranet. > >=20 > > So=2C in all=2C I think it is a great idea=2C perhaps he will compete w= ith > > Arbor in selling this information=2C but I worry if the trend to > > commercialise this data will cause the operator community to value it > > higher and at some point wonder if these operators will start > > withholding it in exchange for greater sums of money.=94 > >=20 > > Please keep this feedback confidential and I hope it helps Karim=2C whi= ch I imagine is related to you! > > Kind regards=2C > >=20 > > Charles. > >=20 > >=20 > >=20 > > On 14/10/2010 16:15=2C "Michelle Hijazi" w= rote: > >=20 > >=20 > > Dear Charles=2C > > Just a quick note of thanks for responding personally to my cry for hel= p with my internet problems a couple weeks ago. I really do contact you as = a last last resort. I want to say a few words about the team that helped: > > Abdul: (Service Center rep) : he was really trying his best within his = level of authority. After my insistence that I speak to a supervisor he did= try even though he insisted that he (supervisor)was in a meeting and then = would be out for the rest of the day=3B which of course sent me into more o= f a panic. As you recall I had no internet and no reason for the outage eit= her at that stage ( a couple hours had elapsed since my initial call)=20 > > Andy : (I believe is a Tech Support manager and Abdul's supervisor) -- = did eventually call me back. But as they still weren't getting any answers = from BT and saying that they were waiting for BT to ring back. (feels a lit= tle passive considering my whole business is at a standstill) An unsatisfac= tory mysterious answer to us civilians - even if it is the truth. > > Danny McGeorge: (Service Support Manager) Somewhere around 3-4pm (am st= ill with no internet at this point) he calls and at least had a better way = of explaining that the company was at the mercy of BT ... his customer serv= ice skills were better but the answers were still weak. And he admitted tha= t it was probably an inappropriate time to try to 'upsell ' me an upgraded = 'service' that gurarantees a faster response/fix time in the future. That d= idn't meet with my enthusiasm as you might have guessed and left me a littl= e skeptical about why I was presently not being treated a priority ... if a= t the end of the day you are truly at the mercy of BT then why would my pay= ing more make any difference? We (Danny and I will have to speak about that= )=20 > > Mushtaq : after the so called 'upgrade/migration' (which caused all thi= s and we didn't ask for) I started having trouble with my internet being qu= ite irregular. I called your company and got Mushtaq who is clearly very kn= owledgable and was very helpful... turns out that there was trouble on our = line that rquired my calling my phone service provider who then contacted B= T to fix it -- Mushtaq was great and did follow up. 5 stars for him. > >=20 > > I hope this small but genuine feedback is helpful to you -- as you are = clearly someone who does care about your clients and for that I am loyal an= d have good things to say about Claranet.=20 > >=20 > > On an unrelated note -- and I assure you that I do not intend to 'abuse= ' my connection with you on any level but I believe that you=2C too=2C migh= t find the following truly compelling:=20 > >=20 > > I know your company offers ' End to End Responsibilty' as a part of you= r Managed Hosting service and security is part of it of course but with inc= reased threats from botnets and malware and (and Advanced Persistent Threat= s) APTs on the rise and with their ability to completely evade traditional = signature based tools by altering their signature on the fly -- do you thin= k there is value in offering an 'intelligence' that would allow your techni= cians to determine just how compromised a client's system is without utilis= ing intrusive methods? A system that allows them to 'watch' from 'outside' = a client system and essentially measure/report on harmful 'traffic' and eve= n better if the leaks have been fixed? --as opposed to the tradtional detec= tion from inside e.g. 'sniffing' which is taxing on the system's speed and = efficiency as well as expensive and time consuming from a productivity stan= dpoint as it reuqires an analyst to review logs .. and after all that=2C if= something=20 > does not 'look malicious' why spend more time on it=2C how do you fix wha= t doesn't appear to be 'broken' /malicious?) .. > >=20 > >=20 > > Other than ticketing systems such as BMC's Remedy that=2C at best=2C on= ly validate a security or configuration fix=2C there are no metrics for ass= essing actual remediation to date.. > >=20 > >=20 > >=20 > > Beyond simply addressing known misconfiguration=2C staying in complianc= e and/or enforcing security policy=2C the issue still remains that what you= can't see or identify=2C you can't stop...I have attached some information= on a company called Unveillance (www.unveillance.com ) which has developed Praetorian=2C the first zero false-positive = approach at analyzing the malware infection status of organizational networ= ks. Praetorian is able to develop this intelligence completely passively wi= thout the use of any hardware or locally installed software. > >=20 > >=20 > >=20 > >=20 > >=20 > > I am personally indirectly involved with this company but do not work f= or it - so this is not a veiled sales pitch -- it is a direct question/prop= osal to you to guage your interest as a leader in the industry. I would gre= atly appreciate any feedback from you Charles- whether it is a simple 'no t= hanks=2C not interested because .. (just a few words)' or yes=2C interested= =2C let's talk more or 'i'm not interested but know someone/organisation wh= o would be..'=20 > >=20 > >=20 > >=20 > > Currently Unveillance is receiving very serious interest from global in= surance companies and ISPs -a couple have invited Unveillance to perform a = demo. With Unveillance/Praetorian they will be able to assign a Data Leak I= ntelligence 'score' to companies/govenments/universities/hospitals etc whic= h will benefit them for obvious reasons. If they buy/license the Unveilance= technology the landscape will change dramatically for organisations and ho= w they secure their systems but more than anything companies will need to k= now if they are really secured and prove it.=20 > >=20 > >=20 > >=20 > > thanks for taking the time to review this and I hope=2C offer a thought= or two - the attachments are very concise. > >=20 > >=20 > >=20 > > kind regards=2C > >=20 > > Michelle > >=20 > >=20 > >=20 > >=20 > >=20 > >=20 > >=20 > >=20 >=20 > - --=20 > All the best=2C >=20 > Karim Hijazi > CEO | President > Unveillance=2C LLC > O. (404) 585-7487 > M. (561) 542-5704 > www.unveillance.com > khijazi@unveillance.com >=20 > ******************************************** > CONFIDENTIAL & PRIVILEGED COMMUNICATION This message is for the named > person's use only. The information contained in this communication is > confidential and/or privileged=2C proprietary information that is > transmitted solely for the purpose of the intended recipient(s). No > confidentiality or privilege is waived or lost by any mistransmission. > If you receive this message in error=2C please immediately delete it and > all copies of it from your system=2C destroy any hard copies of it and > notify the sender. You must not=2C directly or indirectly=2C use=2C discl= ose=2C > distribute=2C print=2C or copy any part of this message if you are not th= e > intended recipient. The sender or any of its subsidiaries each reserve > the right to monitor all e-mail communications through its networks. > ******************************************** > -----BEGIN PGP SIGNATURE----- > Version: GnuPG v1.4.10 (MingW32) >=20 > iQEcBAEBAgAGBQJMwm2mAAoJEIk0Dw4U/G3l/JEH/RkdpwjfY7K4VjFcWVc0HNgW > o8H6FsHRFcGZKckgxoVIgoOXoBgi0MKXAdHrxR0d8olMxnfvef+P5fLOvVqTOrpK > Qzn34DQPP6wFa/xqDusgdgeyBJqp5VEhcM1vRL4nVJKUT656EXZUYR5N+JpQEtmE > +M6ApCwx//Y1AFkLsWHD0B98v/0gJ1DYo/Jp6DcB0IgsTU+yQNoSs+H5s8MX7W+c > rR9T6qpb1jkfVHr5xGqZSTbWD5Fc2aE2VZWPpPD+XQalGpRk3kbZYjiYhGIce9/T > s8yJh3iL1+90d/bAYdi+Xn32ikWI8YHJo+uYPytPgZt4DP8ztI49wd0EmaDzjJ4=3D > =3D98LZ > -----END PGP SIGNATURE----- = --_34f42e2a-d637-4b82-8a72-d1dbc9c5b91c_ Content-Type: text/html; charset="Windows-1252" Content-Transfer-Encoding: quoted-printable hi mulux=2C yes I agree...
let me rework and send to you again.
xx love =3Byou
 =3B
>=3B Date: Sat=2C 23 Oct 2010 00:07:50 -0500
>=3B From: khijazi@unve= illance.com
>=3B To: michellehijazi@hotmail.com
>=3B Subject: Re:= check this and let me know - my repsonse to claranet
>=3B
>=3B = -----BEGIN PGP SIGNED MESSAGE-----
>=3B Hash: SHA1
>=3B
>= =3B Hi Mische=2C
>=3B
>=3B Looks really good!
>=3B
>= =3B Just a quick note:
>=3B
>=3B I don't want to claim they are = not detecting the issues until I know for
>=3B certain they don't have= any idea about them. I have seen a couple of
>=3B cases where an ISP = like Claranet know they have the issues but are in a
>=3B neutral posi= tion where they can't affect change on their customer systems.
>=3B >=3B I think it is a strong enough point to state that I know about the=
>=3B current systems of which his senior technician is speaking and h= ave
>=3B additional data and intelligence which could prove to be very= useful to
>=3B Claranet as a potential upsell to their client base. T= urning this into
>=3B a profitability proposition for the CEO seems to= be more effective than
>=3B a cost center to "be more secure"... you = know?
>=3B
>=3B Anyway=2C I trust how you will put it an it will= be up to him to come back
>=3B to request more dialogue. Thanks again= and I love you.
>=3B
>=3B Just about to close a deal with Accen= ture on Monday... :)
>=3B
>=3B Love=2C
>=3B
>=3B Mulu= x
>=3B
>=3B On 1:59 PM=2C Michelle Hijazi wrote:
>=3B >= =3B
>=3B >=3B Hi Charles=2C
>=3B >=3B Thanks again for the t= ime you take to respond to me and in such depth!
>=3B >=3B Allow me = to apologise for not congratulating you on your awards -- I was aware of th= em as I have read your site. I feel that you do truly deserve these accolad= es despite my critique as it usually comes in a time of crisis but all in a= ll I have only good things to say about you and your company!
>=3B >= =3B
>=3B >=3B I am deeply appreciative of your honest response too = and you can be assured that we will most certainly keep your feedback confi= dential.
>=3B >=3B
>=3B >=3B Karim is my brother :-) (and h= e does know the guys at Shadowserver (the non-profit that doesn't sell the = data) and about Arbor ATLAS etc and of what your senior technician has writ= ten.
>=3B >=3B
>=3B >=3B Charles=2C I will not bother you ag= ain but just want to ask if there is any room for additional dialogue betwe= en Karim (Unveillance) and your senior technician? (Your reply in the posit= ive or negative will have absolutely no negative reprecussions with regards= to my being a Claranet client as the issues are completely unrelated)
&= gt=3B >=3B
>=3B >=3B Here are the reasons it might be worth a few= more minutes of your technician's/ your time :
>=3B >=3B
>= =3B >=3B The technology you currently does not detect certain significant= and prevelant threats that Unveillance does - so this is not an issue of '= replacing' - it is one of 'enhancing' what you have
>=3B >=3B Unveil= lance has taken a 'snapshot' of Claranet and the results were very interest= ing...
>=3B >=3B
>=3B >=3B PLEASE ADD THINGS
>=3B >= =3B
>=3B >=3B AND I WILL SEND IT TONIGHT OR TOMORROW
>=3B >= =3B LOVE YOU
>=3B >=3B
>=3B >=3B
>=3B >=3B
>= =3B >=3B
>=3B >=3B Date: Thu=2C 21 Oct 2010 15:00:00 +0100
>= =3B >=3B Subject: Re: thank you =2C some feedback and a question
>= =3B >=3B From: charles@uk.clara.net
>=3B >=3B To: michellehijazi@h= otmail.com
>=3B >=3B
>=3B >=3B
>=3B >=3B Dear Michel= le=2C
>=3B >=3B
>=3B >=3B Thank you for your useful and hone= st feedback.
>=3B >=3B Just a quick answer to your question about wh= y Claranet rather than BT if we are at their mercy. BT is one link in the c= hain of services=2C not the only one. Our customers=92 feedback and the var= ious independent test run by industry bodies (like the ISPA) have voted us = the best business broadband provider as well as the best customer service s= everal times in the last few years. We actually won it again in 2010. See t= he following link:
>=3B >=3B
>=3B >=3B http://www.claranet.c= o.uk/news-events/news/2010/07/09/claranet-wins-best-customer-service-and-be= st-business-fixed-broadband-ye
>=3B >=3B
>=3B >=3B On Unveil= lance here is what one of our senior technicians had to say:
>=3B >= =3B
>=3B >=3B =93These "listening posts" of which he speaks=2C sitt= ing out there collecting
>=3B >=3B information (http://unveillance.c= om/solution/overview/) are actually
>=3B >=3B operated by private op= erators on behalf of the SP security community.
>=3B >=3B
>=3B= >=3B I know this because I have feeds from them. I produce a report whic= h
>=3B >=3B does exactly what this product does (i.e reports on
&= gt=3B >=3B malware/bots/infected machine from our network) daily=2C using= the data
>=3B >=3B from these machines to which I am privileged to = have access.
>=3B >=3B
>=3B >=3B The security operator commu= nity (who run these machines) are very much
>=3B >=3B against commer= cialisation of this data=2C as part of the agreement I have
>=3B >= =3B with them I am not allowed to provide it to any third parties.
>= =3B >=3B
>=3B >=3B The closest we have come to commercialising th= is data is when security
>=3B >=3B firm Arbor networks got involved = and started running a few of these
>=3B >=3B probes with a view to p= utting the intelligence data into their IPS/DDoS
>=3B >=3B mitigatio= n products (see http://www.arbornetworks.com/en/atlas.html)
>=3B >= =3B
>=3B >=3B ATLAS from Arbor is the closest model I can see to Ka= rim's and it is
>=3B >=3B well established (as a SaaS model as well)= in the industry.
>=3B >=3B
>=3B >=3B We also have access to= ATLAS at Claranet.
>=3B >=3B
>=3B >=3B So=2C in all=2C I th= ink it is a great idea=2C perhaps he will compete with
>=3B >=3B Arb= or in selling this information=2C but I worry if the trend to
>=3B >= =3B commercialise this data will cause the operator community to value it>=3B >=3B higher and at some point wonder if these operators will sta= rt
>=3B >=3B withholding it in exchange for greater sums of money.= =94
>=3B >=3B
>=3B >=3B Please keep this feedback confidenti= al and I hope it helps Karim=2C which I imagine is related to you!
>= =3B >=3B Kind regards=2C
>=3B >=3B
>=3B >=3B Charles.
&= gt=3B >=3B
>=3B >=3B
>=3B >=3B
>=3B >=3B On 14/10= /2010 16:15=2C "Michelle Hijazi" <=3Bmichellehijazi@hotmail.com>=3B wro= te:
>=3B >=3B
>=3B >=3B
>=3B >=3B Dear Charles=2C>=3B >=3B Just a quick note of thanks for responding personally to my = cry for help with my internet problems a couple weeks ago. I really do cont= act you as a last last resort. I want to say a few words about the team tha= t helped:
>=3B >=3B Abdul: (Service Center rep) : he was really tryi= ng his best within his level of authority. After my insistence that I speak= to a supervisor he did try even though he insisted that he (supervisor)was= in a meeting and then would be out for the rest of the day=3B which of cou= rse sent me into more of a panic. As you recall I had no internet and no re= ason for the outage either at that stage ( a couple hours had elapsed since= my initial call)
>=3B >=3B Andy : (I believe is a Tech Support man= ager and Abdul's supervisor) -- did eventually call me back. But as they st= ill weren't getting any answers from BT and saying that they were waiting f= or BT to ring back. (feels a little passive considering my whole business i= s at a standstill) An unsatisfactory mysterious answer to us civilians - ev= en if it is the truth.
>=3B >=3B Danny McGeorge: (Service Support Ma= nager) Somewhere around 3-4pm (am still with no internet at this point) he = calls and at least had a better way of explaining that the company was at t= he mercy of BT ... his customer service skills were better but the answers = were still weak. And he admitted that it was probably an inappropriate time= to try to 'upsell ' me an upgraded 'service' that gurarantees a faster res= ponse/fix time in the future. That didn't meet with my enthusiasm as you mi= ght have guessed and left me a little skeptical about why I was presently n= ot being treated a priority ... if at the end of the day you are truly at t= he mercy of BT then why would my paying more make any difference? We (Danny= and I will have to speak about that)
>=3B >=3B Mushtaq : after the= so called 'upgrade/migration' (which caused all this and we didn't ask for= ) I started having trouble with my internet being quite irregular. I called= your company and got Mushtaq who is clearly very knowledgable and was very= helpful... turns out that there was trouble on our line that rquired my ca= lling my phone service provider who then contacted BT to fix it -- Mushtaq = was great and did follow up. 5 stars for him.
>=3B >=3B
>=3B &= gt=3B I hope this small but genuine feedback is helpful to you -- as you ar= e clearly someone who does care about your clients and for that I am loyal = and have good things to say about Claranet.
>=3B >=3B
>=3B &g= t=3B On an unrelated note -- and I assure you that I do not intend to 'abus= e' my connection with you on any level but I believe that you=2C too=2C mig= ht find the following truly compelling:
>=3B >=3B
>=3B >=3B= I know your company offers ' End to End Responsibilty' as a part of your M= anaged Hosting service and security is part of it of course but with increa= sed threats from botnets and malware and (and Advanced Persistent Threats) = APTs on the rise and with their ability to completely evade traditional sig= nature based tools by altering their signature on the fly -- do you think t= here is value in offering an 'intelligence' that would allow your technicia= ns to determine just how compromised a client's system is without utilising= intrusive methods? A system that allows them to 'watch' from 'outside' a c= lient system and essentially measure/report on harmful 'traffic' and even b= etter if the leaks have been fixed? --as opposed to the tradtional detectio= n from inside e.g. 'sniffing' which is taxing on the system's speed and eff= iciency as well as expensive and time consuming from a productivity standpo= int as it reuqires an analyst to review logs .. and after all that=2C if so= mething
>=3B does not 'look malicious' why spend more time on it=2C h= ow do you fix what doesn't appear to be 'broken' /malicious?) ..
>=3B = >=3B
>=3B >=3B
>=3B >=3B Other than ticketing systems suc= h as BMC's Remedy that=2C at best=2C only validate a security or configurat= ion fix=2C there are no metrics for assessing actual remediation to date..<= BR>>=3B >=3B
>=3B >=3B
>=3B >=3B
>=3B >=3B Beyo= nd simply addressing known misconfiguration=2C staying in compliance and/or= enforcing security policy=2C the issue still remains that what you can't s= ee or identify=2C you can't stop...I have attached some information on a co= mpany called Unveillance (www.unveillance.com <=3Bhttp://www.unveillance.= com/>=3B ) which has developed Praetorian=2C the first zero false-positiv= e approach at analyzing the malware infection status of organizational netw= orks. Praetorian is able to develop this intelligence completely passively = without the use of any hardware or locally installed software.
>=3B &g= t=3B
>=3B >=3B
>=3B >=3B
>=3B >=3B
>=3B >= =3B
>=3B >=3B I am personally indirectly involved with this company= but do not work for it - so this is not a veiled sales pitch -- it is a di= rect question/proposal to you to guage your interest as a leader in the ind= ustry. I would greatly appreciate any feedback from you Charles- whether it= is a simple 'no thanks=2C not interested because .. (just a few words)' or= yes=2C interested=2C let's talk more or 'i'm not interested but know someo= ne/organisation who would be..'
>=3B >=3B
>=3B >=3B
>= =3B >=3B
>=3B >=3B Currently Unveillance is receiving very seriou= s interest from global insurance companies and ISPs -a couple have invited = Unveillance to perform a demo. With Unveillance/Praetorian they will be abl= e to assign a Data Leak Intelligence 'score' to companies/govenments/univer= sities/hospitals etc which will benefit them for obvious reasons. If they b= uy/license the Unveilance technology the landscape will change dramatically= for organisations and how they secure their systems but more than anything= companies will need to know if they are really secured and prove it.
&= gt=3B >=3B
>=3B >=3B
>=3B >=3B
>=3B >=3B thanks f= or taking the time to review this and I hope=2C offer a thought or two - th= e attachments are very concise.
>=3B >=3B
>=3B >=3B
>= =3B >=3B
>=3B >=3B kind regards=2C
>=3B >=3B
>=3B &g= t=3B Michelle
>=3B >=3B
>=3B >=3B
>=3B >=3B
>= =3B >=3B
>=3B >=3B
>=3B >=3B
>=3B >=3B
>=3B= >=3B
>=3B
>=3B - --
>=3B All the best=2C
>=3B >=3B Karim Hijazi
>=3B CEO | President
>=3B Unveillance=2C LLC=
>=3B O. (404) 585-7487
>=3B M. (561) 542-5704
>=3B www.unve= illance.com
>=3B khijazi@unveillance.com
>=3B
>=3B ********= ************************************
>=3B CONFIDENTIAL &=3B PRIVILE= GED COMMUNICATION This message is for the named
>=3B person's use only= . The information contained in this communication is
>=3B confidential= and/or privileged=2C proprietary information that is
>=3B transmitted= solely for the purpose of the intended recipient(s). No
>=3B confiden= tiality or privilege is waived or lost by any mistransmission.
>=3B If= you receive this message in error=2C please immediately delete it and
&= gt=3B all copies of it from your system=2C destroy any hard copies of it an= d
>=3B notify the sender. You must not=2C directly or indirectly=2C us= e=2C disclose=2C
>=3B distribute=2C print=2C or copy any part of this = message if you are not the
>=3B intended recipient. The sender or any = of its subsidiaries each reserve
>=3B the right to monitor all e-mail = communications through its networks.
>=3B ****************************= ****************
>=3B -----BEGIN PGP SIGNATURE-----
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= --_34f42e2a-d637-4b82-8a72-d1dbc9c5b91c_-- ------------=_4CC53D56.39EBBBDC-- From - Sat May 21 19:28:37 2011 X-Mozilla-Status: 0001 X-Mozilla-Status2: 00000000 Delivered-To: khijazi@unveillance.com Received: by 10.14.119.13 with SMTP id m13cs133932eeh; Wed, 10 Nov 2010 17:12:26 -0800 (PST) Received: by 10.229.97.68 with SMTP id k4mr164349qcn.261.1289437698361; Wed, 10 Nov 2010 17:08:18 -0800 (PST) Received-SPF: neutral (google.com: 98.129.35.4 is neither permitted nor denied by best guess record for domain of unknown) client-ip=98.129.35.4; Received: by 10.241.83.225 with IMAP4 id 33mf191109qyl.70; Wed, 10 Nov 2010 17:08:18 -0800 (PST) X-Gmail-Fetch-Info: khijazi@unveillance.com@mail18.mydomainwebhost.com -1 mail18.mydomainwebhost.com 143 khijazi@unveillance.com X-Spam-Checker-Version: SpamAssassin 3.2.5 (2008-06-10) on spam1.pem.inap.sea.dotster.net X-Spam-Level: X-Spam-Status: No, score=0.0 required=3.5 tests=none autolearn=unavailable version=3.2.5 Received: (qmail 32634 invoked from network); 25 Oct 2010 02:37:56 -0000 Received: from unknown (HELO server505.appriver.com) ([98.129.35.4]) by 66.11.233.58 with ESMTPS (DES-CBC3-SHA encrypted); 25 Oct 2010 02:37:55 -0000 Received-SPF: none (66.11.233.58: domain of patrick@decalaw.com does not designate permitted sender hosts) X-Note-AR-ScanTimeLocal: 10/24/2010 9:40:24 PM X-Note-AR-Scan: None - PIPE Received: by server505.appriver.com (CommuniGate Pro PIPE 5.3.8) with PIPE id 77458046; Sun, 24 Oct 2010 21:40:24 -0500 Received: from [98.129.23.15] (HELO smtp.exg5.exghost.com) by server505.appriver.com (CommuniGate Pro SMTP 5.3.8) with ESMTPS id 77458043 for khijazi@unveillance.com; Sun, 24 Oct 2010 21:40:22 -0500 Received: from MBX08.exg5.exghost.com ([169.254.1.206]) by ht02.exg5.exghost.com ([98.129.23.15]) with mapi; Sun, 24 Oct 2010 21:40:23 -0500 From: Patrick Callahan To: "khijazi@unveillance.com" CC: Patrick Callahan Date: Sun, 24 Oct 2010 21:39:58 -0500 Subject: RE: Good conversation and some updates Thread-Topic: Good conversation and some updates Thread-Index: Actzy3d+hrsUY02kT3CjApLCdRliHAAIFHSQ Message-ID: <3316B2BFEAA41E43A0BE215B63D0EDEE093CF1F3@MBX08.exg5.exghost.com> References: <4CC4B415.6090304@unveillance.com> In-Reply-To: <4CC4B415.6090304@unveillance.com> Accept-Language: en-US Content-Language: en-US X-MS-Has-Attach: yes X-MS-TNEF-Correlator: acceptlanguage: en-US Content-Type: multipart/mixed; boundary="_003_3316B2BFEAA41E43A0BE215B63D0EDEE093CF1F3MBX08exg5exghos_" MIME-Version: 1.0 X-Note-AR-ScanTimeLocal: 10/24/2010 9:40:22 PM X-Policy: GLOBAL - decalaw.com X-Primary: patrick@decalaw.com X-Note: This Email was scanned by AppRiver SecureTide X-ALLOW: @decalaw.com ALLOWED X-Note: VCH-CT/SI:0-2828/SG:2 10/24/2010 9:40:06 PM X-Virus-Scan: V-X0M0 X-Note: Spam Tests Failed: X-Country-Path: UNITED STATES->UNITED STATES->UNITED STATES X-Note-Sending-IP: 98.129.23.15 X-Note-Reverse-DNS: smtp.exg5.exghost.com X-Note-WHTLIST: patrick@decalaw.com X-Note: User Rule Hits: X-Note: Global Rule Hits: G195 G196 G197 G198 G202 G203 G214 G302 X-Note: Encrypt Rule Hits: X-Note: Mail Class: ALLOWEDSENDER --_003_3316B2BFEAA41E43A0BE215B63D0EDEE093CF1F3MBX08exg5exghos_ Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable I think the consultant pricing looks good. You're definitely right to just= get to a specific number at the first tier rather than leaving it a variab= le and I think a 50% discount is reasonable for 4. =20 At the second tier (5 - 10), I might suggest a higher price point (e.g. 25K= ) rather than jumping right to a 90% discount. Check out the attached mode= l. I think the total costs at each breakpoint round out nicer too. Obviou= sly, it's your call though. =09 Attached is my equity proposal spreadsheet. We can discuss tomorrow and ho= pefully firm up the details sometime this week. Good luck tomorrow morning with Accenture and with getting the test run set= up with Munich Re by COB tomorrow. Keep in touch with me if you need assi= stance with anything. Take care, M. Patrick Callahan deAndrade Callahan, LLC Office: (678) 579-0987=20 Confidentiality Notice:=A0 This email may contain information that is legal= ly privileged, confidential or otherwise protected from disclosure.=A0 If y= ou are not the intended recipient of this message, then any reading, dissem= ination, distribution, copying or other use of this email and/or its attach= ments, if any, is strictly prohibited.=A0=A0 If you are not the intended re= cipient of this message, please notify the sender immediately and permanent= ly delete this email, any attachments and all copies.=A0 This email does no= t create an attorney-client relationship between the sender and the recipie= nt. -----Original Message----- From: Karim Hijazi Unveillance Email [mailto:khijazi@unveillance.com]=20 Sent: Sunday, October 24, 2010 6:33 PM To: Patrick Callahan Subject: Good conversation and some updates -----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Patrick: Thanks for the discussion today. I have yet to completely confirm my thoug= hts on any form of potential partnership - your understanding and flexibili= ty is greatly appreciated. On that note, can you send me an updated hour s= heet to date just so I can keep it in my records. Thanks! Just thinking about which structure is the most appropriate for the busines= s going forward and taking into account the tax exclusion, the lateral appr= oach may be best. So basically I see the following companies being develop= ed similarly to your pyramid org chart all initially owned by KRH Trust: Unveillance Holdings, Inc. - the organization that holds the newly created = IP Unveillance Sales, Inc. - the sales organization Unveillance Systems, In= c. - The R&D organization Unveillance, LLC - Licensor of the current system= to Unveillance Sales, Inc. and is 80% or so owned by KRH Trust and eventua= lly phased out Let's chat a bit later tonight or tomorrow but I do think this may be the w= ay to go forward. Attached is a slightly modified plan based on yours for the consultant lice= nsing. Let me know what you think. Thanks again! - -- All the best, Karim Hijazi CEO | President Unveillance, LLC O. (404) 585-7487 M. (561) 542-5704 www.unveillance.com khijazi@unveillance.com ******************************************** CONFIDENTIAL & PRIVILEGED COMMUNICATION This message is for the named perso= n's use only. The information contained in this communication is confidenti= al and/or privileged, proprietary information that is transmitted solely fo= r the purpose of the intended recipient(s). No confidentiality or privilege= is waived or lost by any mistransmission. If you receive this message in error, please immediately delete it and all = copies of it from your system, destroy any hard copies of it and notify the= sender. You must not, directly or indirectly, use, disclose, distribute, p= rint, or copy any part of this message if you are not the intended recipien= t. The sender or any of its subsidiaries each reserve the right to monitor = all e-mail communications through its networks. ******************************************** -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.10 (MingW32) iQEcBAEBAgAGBQJMxLQVAAoJEIk0Dw4U/G3lsPQH/3kQ/KmSSmoqJ4k+WsMDbDR9 XwIxODYaYvA3WKfcKNnR4rDwYI60cAej7CfXQ6Wt+p6klKwn3qvgiF8pA8ZrcPKR QhKvoCHtCMUvIIEMZzRnBFK/O0pPnUTuxC8oPW3gM6NxwwlbF4b0HszsVilLCsUw FEaZloip9oWwm4QyYjO0VE9UkrvgsOY1XkksG5lPCD9noWmddnw45djD6vNrTNtj tI1DoLA2El3S2979kN4oDEPLmuPXQcvf/AMUOaKJDK+IWFQcP/gZDRoC9T7CAIEH P7hWAS/UXDQJMh7qYQiDHaSC4Sg1JSj/GX3mcD6x+gilg1VzZ2VDdxzKWd6cK8w=3D =3D2tJ0 -----END PGP SIGNATURE----- --_003_3316B2BFEAA41E43A0BE215B63D0EDEE093CF1F3MBX08exg5exghos_ Content-Type: application/vnd.openxmlformats-officedocument.spreadsheetml.sheet; name="Equity Proposal.xlsx" Content-Description: Equity Proposal.xlsx Content-Disposition: attachment; filename="Equity Proposal.xlsx"; size=13204; creation-date="Thu, 21 Oct 2010 23:41:40 GMT"; 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AAAAAAAAAAAAAAAAAAAAAAAAAAABAAAAAgAAAP7///8EAAAABQAAAAYAAAD+////CAAAAP7///// //////////////////////////////////////////////////////////////////////////// //////////////////////////////////////////////////////////////////////////// //////////////////////////////////////////////////////////////////////////// //////////////////////////////////////////////////////////////////////////// //////////////////////////////////////////////////////////////////////////// //////////////////////////////////////////////////////////////////////////// //////////////////////////////////////////////////////////////////////////// //////////////////////////////////////////////////////////////////////////// //////////////////////////7/AAAGAAIAAAAAAAAAAAAAAAAAAAAAAAEAAADghZ/y+U9oEKuR CAArJ7PZMAAAAIAAAAAGAAAAAQAAADgAAAAEAAAAQAAAAAgAAABQAAAADAAAAGAAAAANAAAAbAAA ABMAAAB4AAAAAgAAAOQEAAAeAAAACAAAAFBhdHJpY2sAHgAAAAgAAABQYXRyaWNrAEAAAACAs/70 7HPLAUAAAAAAsiD/7HPLAQMAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAP7/AAAGAAIAAAAAAAAAAAAA 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AAAAAAAAAAAAAAAAAAD///////////////8AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAABzaGVldAAGAAAAQmlmZjgADgAAAEV4Y2VsLlNoZWV0LjgA9DmycQAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAA== --_003_3316B2BFEAA41E43A0BE215B63D0EDEE093CF1F3MBX08exg5exghos_-- From - Sat May 21 19:28:37 2011 X-Mozilla-Status: 0001 X-Mozilla-Status2: 00000000 Delivered-To: khijazi@unveillance.com Received: by 10.14.119.13 with SMTP id m13cs133930eeh; Wed, 10 Nov 2010 17:12:24 -0800 (PST) Received: by 10.224.201.197 with SMTP id fb5mr222589qab.316.1289437697951; Wed, 10 Nov 2010 17:08:17 -0800 (PST) Received-SPF: neutral (google.com: 64.12.207.164 is neither permitted nor denied by best guess record for domain of unknown) client-ip=64.12.207.164; Received: by 10.241.83.225 with IMAP4 id 33mf191109qyl.70; Wed, 10 Nov 2010 17:08:17 -0800 (PST) X-Gmail-Fetch-Info: khijazi@unveillance.com@mail18.mydomainwebhost.com -1 mail18.mydomainwebhost.com 143 khijazi@unveillance.com X-Spam-Checker-Version: SpamAssassin 3.2.5 (2008-06-10) on spam1.pem.inap.sea.dotster.net X-Spam-Level: * X-Spam-Status: No, score=1.9 required=3.5 tests=MIME_QP_LONG_LINE,RDNS_NONE autolearn=no version=3.2.5 Received: (qmail 23665 invoked from network); 25 Oct 2010 00:53:57 -0000 Received: from unknown (HELO imr-mb01.mx.aol.com) ([64.12.207.164]) by 66.11.233.58 with SMTP; 25 Oct 2010 00:53:57 -0000 Received-SPF: pass (66.11.233.58: domain of jlnotter@aol.com designates 64.12.207.164 as permitted sender) receiver=66.11.233.58; client_ip=64.12.207.164; envelope-from=jlnotter@aol.com; Received: from mtaout-mb06.r1000.mx.aol.com (mtaout-mb06.r1000.mx.aol.com [172.29.41.70]) by imr-mb01.mx.aol.com (8.14.1/8.14.1) with ESMTP id o9P0uOsR021317 for ; Sun, 24 Oct 2010 20:56:24 -0400 Received: from [10.88.210.91] (unknown [166.205.139.244]) (using TLSv1 with cipher AES128-SHA (128/128 bits)) (No client certificate requested) by mtaout-mb06.r1000.mx.aol.com (MUA/Third Party Client Interface) with ESMTPSA id 54A8AE0000E0 for ; Sun, 24 Oct 2010 20:56:23 -0400 (EDT) Subject: Re: Interest in speaking - referred by John Notter References: <4CC46A90.2010304@unveillance.com> <41230930-51E2-41F5-85A0-E994C5E53EF4@aol.com> <4CC4A84A.2060702@unveillance.com> From: John Content-Type: text/plain; charset=us-ascii X-Mailer: iPhone Mail (8A400) In-Reply-To: <4CC4A84A.2060702@unveillance.com> Message-Id: Date: Sun, 24 Oct 2010 17:55:29 -0700 To: "khijazi@unveillance.com" Content-Transfer-Encoding: quoted-printable Mime-Version: 1.0 (iPhone Mail 8A400) x-aol-global-disposition: G X-AOL-SCOLL-SCORE: 0:2:215702064:93952408 X-AOL-SCOLL-URL_COUNT: 0 x-aol-sid: 3039ac1d29464cc4d5b71c55 X-AOL-IP: 166.205.139.244 Good luck! Sent from my iPhone On Oct 24, 2010, at 2:42 PM, Karim Hijazi Unveillance Email wrote: > -----BEGIN PGP SIGNED MESSAGE----- > Hash: SHA1 >=20 > My pleasure John - Looking forward to meeting you sometime soon. Thank > you for the referral. >=20 > KH >=20 > On 10/24/2010 3:46 PM, John wrote: >> Thank you for cc jln >>=20 >> Sent from my iPhone >>=20 >> On Oct 24, 2010, at 10:19 AM, Karim Hijazi Unveillance Email wrote: >>=20 >> Hello Ian, >>=20 >> My name is Karim Hijazi and I am the founder of Unveillance, a >> technology firm dedicated to tracking APT (Advance Persistent Threats) >> or what is commonly referred to as malware and botnets. Mr. John Notter >> was gracious enough to refer me to you regarding the content of my email >> below. >>=20 >> We have developed an intelligence platform that is able to passively >> ascertain if a computer network is infected, to what degree the >> infection has proliferated and in some cases what kind of activity >> (identity theft, bank credential harvesting, password collection, etc.) >> has taken (or is taking) place. I am sure you may have heard of ZeuS in >> the news as of late which has successfully stolen over 35 billion US >> over the course of three years. It is, quite frankly, the most prolific >> bank robber in history. These threats are tremendously more advanced >> than conventional computer viruses, are resilient to most IT security >> infrastructure and have a single purpose - theft and sabotage. >>=20 >> In the interest of your valuable time, I will get to the point: We have >> passively "mapped" the Hilton networks of the world as the Internet >> perceives them to exist and would be interested in sharing our results >> with you on a very confidential basis. There are a number of critical >> issues that, left unchecked, could result in a serious compliance and >> reputation impact. >>=20 >> Please note this is not simply a technology or policy fix but truly an >> ongoing business issue. Should this be of interest to you, I would like >> to set up a virtual meeting (or perhaps a meeting in person) to >> demonstrate the solution and our results for Hilton Worldwide firsthand. >> I would be my pleasure to make myself and my team available to you at >> your earliest convenience. Thank you in advance for your time and I >> look forward to your response. >>=20 >>=20 >=20 >> ----- >> No virus found in this message. >> Checked by AVG - www.avg.com >> Version: 10.0.1144 / Virus Database: 422/3216 - Release Date: 10/24/10 >=20 >=20 > - --=20 > All the best, >=20 > Karim Hijazi > CEO | President > Unveillance, LLC > O. (404) 585-7487 > M. (561) 542-5704 > www.unveillance.com > khijazi@unveillance.com >=20 > ******************************************** > CONFIDENTIAL & PRIVILEGED COMMUNICATION This message is for the named > person's use only. The information contained in this communication is > confidential and/or privileged, proprietary information that is > transmitted solely for the purpose of the intended recipient(s). No > confidentiality or privilege is waived or lost by any mistransmission. > If you receive this message in error, please immediately delete it and > all copies of it from your system, destroy any hard copies of it and > notify the sender. You must not, directly or indirectly, use, disclose, > distribute, print, or copy any part of this message if you are not the > intended recipient. The sender or any of its subsidiaries each reserve > the right to monitor all e-mail communications through its networks. > ******************************************** > -----BEGIN PGP SIGNATURE----- > Version: GnuPG v1.4.10 (MingW32) >=20 > iQEcBAEBAgAGBQJMxKhKAAoJEIk0Dw4U/G3ll10IAMQGbJ7edQ8gbWHCIbqG5lkQ > hePxBVbGQBEQmvpaZphy12Sl22g2swcKrCxOSMp8uZ10VyO7WnvFf1yVapZTgZ+H > Md5sFTJkw9QxSwpNtoOGCB62RPRNlkA1zlJSAfesKfwSuB57DKEvUz2IlpS4B+kn > Cla0VULRgthmNzkcyjUpD30lVg5D/gSQ8RGgcHR/Vn1lj8vEr67wD2wHNnaGpGYB > g+AuMeiZ/BFbeXhVf2bzUgK/22xFN19qXl/v/XojyHCExhm67Yg9FnHEdZqmJH5Q > Q6IbZWvtykn0vsGATP407WAuDEUwo71enhA45zMZDZw4v4IPbSt96E3keBgwdxU=3D > =3D3viw > -----END PGP SIGNATURE----- From - Sat May 21 19:28:37 2011 X-Mozilla-Status: 0001 X-Mozilla-Status2: 00000000 Delivered-To: khijazi@unveillance.com Received: by 10.14.119.13 with SMTP id m13cs133931eeh; Wed, 10 Nov 2010 17:12:24 -0800 (PST) Received: by 10.224.125.3 with SMTP id w3mr223421qar.308.1289437697763; Wed, 10 Nov 2010 17:08:17 -0800 (PST) Received-SPF: neutral (google.com: 98.129.35.4 is neither permitted nor denied by best guess record for domain of unknown) client-ip=98.129.35.4; Received: by 10.241.83.225 with IMAP4 id 33mf191109qyl.70; Wed, 10 Nov 2010 17:08:17 -0800 (PST) X-Gmail-Fetch-Info: khijazi@unveillance.com@mail18.mydomainwebhost.com -1 mail18.mydomainwebhost.com 143 khijazi@unveillance.com X-Spam-Checker-Version: SpamAssassin 3.2.5 (2008-06-10) on spam1.pem.inap.sea.dotster.net X-Spam-Level: X-Spam-Status: No, score=0.0 required=3.5 tests=HTML_MESSAGE,MIME_HTML_MOSTLY autolearn=unavailable version=3.2.5 Received: (qmail 15378 invoked from network); 25 Oct 2010 00:19:01 -0000 Received: from unknown (HELO server505.appriver.com) ([98.129.35.4]) by 66.11.233.58 with ESMTPS (DES-CBC3-SHA encrypted); 25 Oct 2010 00:19:00 -0000 Received-SPF: none (66.11.233.58: domain of patrick@decalaw.com does not designate permitted sender hosts) X-Note-AR-ScanTimeLocal: 10/24/2010 7:21:33 PM X-Note-AR-Scan: None - PIPE Received: by server505.appriver.com (CommuniGate Pro PIPE 5.3.8) with PIPE id 77445982; Sun, 24 Oct 2010 19:21:33 -0500 Received: from [98.129.23.33] (HELO smtp.exg5.exghost.com) by server505.appriver.com (CommuniGate Pro SMTP 5.3.8) with ESMTPS id 77445981 for khijazi@unveillance.com; Sun, 24 Oct 2010 19:21:32 -0500 Received: from MBX08.exg5.exghost.com ([169.254.1.206]) by HT04.exg5.exghost.com ([10.242.228.60]) with mapi; Sun, 24 Oct 2010 19:21:28 -0500 From: Patrick Callahan To: Karim Hijazi Unveillance Email Date: Sun, 24 Oct 2010 19:21:27 -0500 Subject: Read: Good conversation and some updates Thread-Topic: Good conversation and some updates Thread-Index: Actzy3d+hrsUY02kT3CjApLCdRliHAADxlFT Message-ID: <3316B2BFEAA41E43A0BE215B63D0EDEE08FE6FCE@MBX08.exg5.exghost.com> Accept-Language: en-US Content-Language: en-US X-MS-Has-Attach: X-MS-TNEF-Correlator: acceptlanguage: en-US Content-Type: multipart/report; boundary="_000_3316B2BFEAA41E43A0BE215B63D0EDEE08FE6FCEMBX08exg5exghos_"; report-type=disposition-notification MIME-Version: 1.0 X-Note-AR-ScanTimeLocal: 10/24/2010 7:21:32 PM X-Policy: GLOBAL - decalaw.com X-Primary: patrick@decalaw.com X-Note: This Email was scanned by AppRiver SecureTide X-ALLOW: @decalaw.com ALLOWED X-Virus-Scan: V-X0M0 X-Note: Spam Tests Failed: X-Country-Path: UNITED STATES->UNITED STATES->UNITED STATES X-Note-Sending-IP: 98.129.23.33 X-Note-Reverse-DNS: smtp.exg5.exghost.com X-Note-WHTLIST: patrick@decalaw.com X-Note: User Rule Hits: X-Note: Global Rule Hits: G195 G196 G197 G198 G202 G203 G214 G302 X-Note: Encrypt Rule Hits: X-Note: Mail Class: ALLOWEDSENDER --_000_3316B2BFEAA41E43A0BE215B63D0EDEE08FE6FCEMBX08exg5exghos_ Content-Type: multipart/alternative; boundary="_002_3316B2BFEAA41E43A0BE215B63D0EDEE08FE6FCEMBX08exg5exghos_" --_002_3316B2BFEAA41E43A0BE215B63D0EDEE08FE6FCEMBX08exg5exghos_ Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: quoted-printable Your message was read on Monday, October 25, 2010 12:21:27 AM UTC. --_002_3316B2BFEAA41E43A0BE215B63D0EDEE08FE6FCEMBX08exg5exghos_ Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable
Your message was read on Monday, = October 25, 2010 12:21:27 AM UTC.
--_002_3316B2BFEAA41E43A0BE215B63D0EDEE08FE6FCEMBX08exg5exghos_-- --_000_3316B2BFEAA41E43A0BE215B63D0EDEE08FE6FCEMBX08exg5exghos_ Content-Type: message/disposition-notification Final-recipient: RFC822; patrick@decalaw.com Disposition: automatic-action/MDN-sent-automatically; displayed X-MSExch-Correlation-Key: AvG7+xy4W0y6C5DSCc8mKg== Original-Message-ID: <4CC4B415.6090304@unveillance.com> X-Display-Name: Patrick Callahan --_000_3316B2BFEAA41E43A0BE215B63D0EDEE08FE6FCEMBX08exg5exghos_--