Dear Mr. Faraj,
We have received your Interim Expense Claim due to delayed baggage, and sincerely apologize for the inconvenience our baggage mishandling has caused you.
In order to resolve this matter, please provide a copy of your purchase receipts for the expenses you incurred. Upon receipt of this documentation, we will give your claim immediate consideration. We hope you can understand our need for complete documentation in order to expedite your claim.
Your early response is appreciated.
Sincerely,
Lokesh Vaid
Baggage Claim Representative
IU8/ca
Ref #: 12066038C
United Airlines Customer Relations
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