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From: Erik Snyder
[mailto:erik_snyder@wowway.com]
Sent: Sunday, December 12, 2010
9:15 PM
To: Mark S. Zaid
Subject: Re: Amazon Class Action
http://www.amazon.com/gp/help/customer/display.html/ref=hp_468502_guarantee?nodeId=468502#guarantee
Go to their help page
(http://www.amazon.com/gp/help/customer/display.html/ref=gw_m_b_he?ie=UTF8&nodeId=508510),
the link is at the bottom of every page. Then enter "pre-order price
guarantee" in the search field.
The policy is as follows:
Pre-Order Price Guarantee
Amazon.com's price for not-yet-released items sometimes changes between the
time the item is listed for sale and the time it is released and shipped.
Whenever you pre-order a book, CD, video, DVD, video game, or software item, the price we charge when we ship it to you will
be the lowest price offered by Amazon.com between the time you place your order
and the release date. The order summary in Your Account will reflect the
lowest price within 24 hours of the price change.
Our Pre-Order Price Guarantee applies only to items sold by Amazon.com, and not
to items (or prices) offered by other sellers on our site.
If your order enters the shipping process
before the release date and the price is lowered on the release date, we will
automatically refund your credit card for the difference between the price
you were charged and the release-date price. If you didn't use a
credit card to pay for your order, please contact customer service through
the Contact Us button on the right side of any Help page.
On Dec 12, 2010, at 7:52 PM, Mark S. Zaid wrote:
Erik -
Can you please identify for us where specifically it states on Amazon's
website or elsewhere the policy that the company will reduce the sales price
if it is lowered prior to shipment? We have not been able to locate such a
stated policy. Is this part of the special membership subscription by any
chance?
Mark
____________________________________________________________________________
__
This electronic mail (e-mail) transmission is meant solely for the person(s)
to whom it is addressed. It contains confidential information that may
also
be legally privileged. Any copying, dissemination or distribution of the
contents of this e-mail by anyone other than the addressee or his or her
agent for such purposes is strictly prohibited. If you have received this
e-mail in error, please notify me immediately by telephone, facsimile or
e-mail and purge the original and all copies thereof. Thank you.
Mark S. Zaid, Esq.
Mark S. Zaid, P.C.
1250 Connecticut Avenue, N.W.
Suite 200
Washington, D.C. 20036
(202) 454-2809 direct
(202) 330-5610 fax
www.MarkZaid.com
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