[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]
Re: Amazon class
I would think the fact he didn't get the promised price is a "loss". Similar, I suppose, to how that woman suffered a "loss" simply b/c her "new" car had been repainted before she bought it.
Sent via BlackBerry from T-Mobile
-----Original Message-----
From: Haytham <haytham@puckettfaraj.com>
Date: Tue, 2 Nov 2010 08:07:17
To: Mark S. Zaid<mark@markzaid.com>
Cc: Debra D<debra@puckettfaraj.com>; Eric S. Montalvo<eric@puckettfaraj.com>; Puckett Neal<neal@puckettfaraj.com>; Mark S. Zaid<mark@markzaid.com>
Subject: Re: Amazon class
This is interesting. It could certainly be a case we can take on but where's the harm if he didn't suffer any loss. We need someone who actually suffered a loss, do we not?
Haytham Faraj
Sent from my iPhone
On Nov 1, 2010, at 6:22 PM, "Mark S. Zaid" <mark@markzaid.com> wrote:
> All, here is the initial e-mail from the prospective client. Please let me
> know what you think. It is definitely intriguing. I have not undertaken any
> type of research but if there is an action here no doubt it is happening to
> thousands of people. Could be a nice amount of class action fees!!!
>
> Mark
>
>
>____________________________________________________________________________
>__
> This electronic mail (e-mail) transmission is meant solely for the person(s)
> to whom it is addressed. It contains confidential information that may also
> be legally privileged. Any copying, dissemination or distribution of the
> contents of this e-mail by anyone other than the addressee or his or her
> agent for such purposes is strictly prohibited. If you have received this
> e-mail in error, please notify me immediately by telephone, facsimile or
> e-mail and purge the original and all copies thereof. Thank you.
>
> Mark S. Zaid, Esq.
> Mark S. Zaid, P.C.
> 1250 Connecticut Avenue, N.W.
> Suite 200
> Washington, D.C. 20036
> (202) 454-2809 direct
> (202) 330-5610 fax
> www.MarkZaid.com
>
> -----Original Message-----
> From: Erik Snyder [mailto:erik_snyder@wowway.com]
> Sent: Thursday, September 30, 2010 8:20 PM
> To: Mark S. Zaid
> Subject: Amazon class
>
> Mark,
>
> I'm going to have to go back through my backups in order to locate
> older items, but I've attached a bunch of pdfs which include e-mails and
> pages from the site. The link to their pre-order price guarantee is:
> <http://www.amazon.com/gp/help/customer/display.html?ie=UTF8&nodeId=468502>
> . The pertinent part is the following:
> "Pre-Order Price Guarantee
>
> Amazon.com's price for not-yet-released items sometimes changes between the
> time the item is listed for sale and the time it is released and shipped.
> Whenever you pre-order a book, CD, video, DVD, video game, or software item,
> the price we charge when we ship it to you will be the lowest price offered
> by Amazon.com between the time you place your order and the release date.
> The order summary in Your Account will reflect the lowest price within 24
> hours of the price change.
>
> Our Pre-Order Price Guarantee applies only to items sold by Amazon.com, and
> not to items (or prices) offered by other sellers on our site.
>
> If your order enters the shipping process before the release date and the
> price is lowered on the release date, we will automatically refund your
> credit card for the difference between the price you were charged and the
> release-date price. If you didn't use a credit card to pay for your order,
> please contact customer service through the Contact Us button on the right
> side of any Help page."
>
>
> (not exactly) Quick explanation: I pre-ordered the video game "Dead Rising
> 2" on 3/9/2010. I placed the order when the game was at $56.99 and I had a
> $10 promotion applied to the order due to a previous game purchase so my
> total to be charged was $46.99. I paid in advance with gift certificates.
> Sometime prior to 8/23/2010 the price on the item went down to $47.99, which
> was reflected in my "Order Summary" page where my "Order Total" on the page
> said the my balance for the order was $-9.00, a total of $37.99 with money
> due back to me. By 8/23/2010 the price had gone up to $59.99, but my "Order
> Summary" page reflected the $56.99 price that I had placed the order at. On
> 8/23/2010 I sent a request via e-mail to Amazon pointing out the problem,
> which they replied to and stated that they would adjust the price back to
> the correct "lowest" $47.99 amount. They did so. Then it went back up
> again the following day. I called them on the phone and spoke to Bruce in
> Spokane, WA. He adjusted the price again back to $47.99 and said he knew it
> wouldn't go back up and that he would call me on the expected release date
> (9/28/2010 at the time). By 8/28/2010, the price went back up on it's own
> again. I e-mailed again and had another representative reduce it again.
> 09/3/2010 another e-mail and this time the representative said I should just
> wait as the price would probably just go up again. When the game shipped on
> 9/27/2010 my account was charged $56.99 less the $10 promo, totaling $56.99.
> Bruce called me on 9/28/2010 and refunded the $9.00 to my account.
>
> This is one of many examples I have run into with Amazon. I hope that this
> helps. I have at least one, if not two other current pre-orders that have
> the same thing going on. I know that there have been many other examples of
> the same thing happening to me. I have to dig through my backed up e-mail
> to get them, if they're there.
>
> Let me know what you think and if there's anything else you need from me.
>
> Thanks,
> Erik Snyder
>
>
> <DeadRising2PreOrder03092010.pdf>
> <Refund on order 103-9413145-3177806__09292010RefundExplanation.pdf>
> <Amazon.com - Order 103-8143831-3140255.pdf>
> <Your Amazon.com Order #103-9413145-3177806__08242010.pdf>
> <Your Amazon.com Order #103-9413145-3177806__08242010Bruce.pdf>
> <Your Amazon.com Order #103-9413145-3177806__08282010.pdf>
> <Your Amazon.com Order #103-9413145-3177806__09032010.pdf>
> <Your Amazon.com Order #103-9413145-3177806__09032010Suggestion.pdf>
> <Your Amazon.com Order #103-9413145-3177806__09282010Refund.pdf>
> <Your Amazon.com order has shipped (#103-9413145-3177806)__09272010.pdf>
>
>
>