Mark and Haytham, I've got a new type of issue. One order just completed and they've issued the refund and there is one more pending. Not sure if you'd be interested in pursuing it, but I thought I should let you know about it. Amazon offers "Gold Box" discounts from time to time and they're not fulfilling their end of the agreement. I placed an order on September 9, 2010 for a book, "Star Wars: Conviction". On the original order the price of the book was $17.82 for the book and I ordered it with a "Gold Box Discount" offer for $0.89 off the price. The book just shipped. The final price was $14.51, but they changed my "Gold Box Discount" from $0.89 to $0.73. They just shorted me $0.16 and the order appears to be final. They refunded $3.15 to my gift card account, but they should have refunded $3.31... Sixteen cents isn't a lot. Just another way of shorting the deal. Original Price minus Gold Box Discount $17.82-$0.89=$16.93 Final Price minus Gold Box Discount $14.51-$0.89=$13.62 Should have been $16.93-$13.62=$3.31 They did this instead... Original Price minus Gold Box Discount $17.82-$0.89=$16.93 Final Price minus ALTERED Gold Box Discount $14.51-$0.73=$13.78 Instead it was $16.93-$13.78=$3.15 They took $0.16 away from the "Gold Box Discount" they originally offered. The "Gold Box Discount" isn't a percentage of the price of the item, it's a straight discount they offer. They shouldn't be changing the total offered at their whim. I have another order outstanding with a similar issue happening and I have had one other order that had this problem in the past. I'm attaching the e-mail order and shipping confirmation to demonstrate what they've done. I would assume that this is merely shifting the problem I was experiencing before to a different location. Still doing the same thing, just not as obvious to the average person. Thanks, Erik Snyder
Attachment:
Your Order with Amazon.pdf
Description: Adobe PDF document
Attachment:
Your Amazon.com order has shipped (#103-0124515-6831471).pdf
Description: Adobe PDF document