Hi Bethany, This is the refund from United for the Wacker case. Please deduct this amount from the expenses we’ve already tabulated. From: CustomerRefunds [mailto:CustomerRefunds@united.com] Dear Mr. Faraj: We have received your request in reference to ticket numbers 016 2121 342631, 016 2121 342631 and 016 2121 538304. For ticket number 016 2121 342631: A refund in the amount of $465.70 has been issued to the account ending in 2012 used to pay for the ticket on March 15, 2011. It takes approximately 7 business days for the amount to be credited back to your account. For ticket number 016 2121 342631: Above mention ticket was issued for passenger Mr. Haytham Faraj for travel of San Diego to Detroit on March 05, 2011 and back to San Diego on March 07, 2011. For ticket number 016 2121 538304: Regards, Neha Rane Please provide us feedback on the correspondence you have just received from the Passenger Refunds Contact Center. After filling out our brief survey, you will be given a chance to fill out our longer survey. If you choose to take our longer survey, your name will be entered to win a $400 certificate. Please see more details by accessing the weblink below. http://www.intelliscaninc.net/ua/q.cfm?p=AK&id=UBE&ref=11975513A This message is intended only for the use of the Addressee and may contain information that is PRIVATE and CONFIDENTIAL. If you are not the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, please erase all copies of the message and its attachments and notify the sender immediately. Thank you. -----Original Message----- My credit card statement shows a charge of 759.80 by United.com on March 3, 2011. Between February 27 and March 12, 2011, I purchased 3 refundable tickets from Santa Ana to O’Hare. I eventually cancelled two of those tickets before the date of travel. I finally traveled on March 12, 2011 from Santa Ann to O’Hare. See reservations list below. My credit card statement shows a charge of 465.70 on Feb 27, 2011; a charge of $759.80 on Mar 3, 2011 and a charge of $470.70 on Mar 5, 2011. Your website was unhelpful to me in trying to figure out why my credit card was charged 3 times while I only had two travel itineraries during that specific period. I request an explanation and a refund of the overcharge. I have attached the email confirmations from the relevant period. Orange County/Santa Ana, CA (SNA) - Chicago, IL (ORD) HAYTHAM MR FARAJ Sat, Mar 12, 2011 HYPERLINK "https://travel.united.com/ube/pastItinDetails.do?bookingRefId=1696186262&PNRIndex=22"View San Diego, CA (SAN) - Detroit, MI (DTW) HAYTHAM MR FARAJ Sat, Mar 5, 2011 HYPERLINK "https://travel.united.com/ube/pastItinDetails.do?bookingRefId=1690948452&PNRIndex=21"View Orange County/Santa Ana, CA (SNA) - Chicago, IL (ORD) HAYTHAM MR FARAJ Thu, Mar 3, 2011 HYPERLINK "https://travel.united.com/ube/pastItinDetails.do?bookingRefId=1688689642&PNRIndex=20"View Haytham Faraj, Esq. PUCKETT & FARAJ, PC _______________________ WASHINGTON DC METRO The Law Firm of Puckett & Faraj, PC 1800 Diagonal Road Suite 210 Alexandria, VA 22314 703-706-0442 Phone 202-280-1039 Fax DETROIT METRO The Law Firm of Puckett & Faraj, PC P.O. Box 1016 Dearborn Heights, MI 48127 313-457-1390 Phone 202-280-1039 Fax HYPERLINK "http://www.puckettfaraj.com/"www.puckettfaraj.com The information contained in this electronic message is confidential, and is intended for the use of the individual or entity named above. If you are not the intended recipient of this message, you are hereby notified that any use, distribution, copying of disclosure of this communication is strictly prohibited. If you received this communication in error, please notify Puckett & Faraj, P.C. at 888-970-0005 or via a return the e-mail to sender. You are required to purge this E-mail immediately without reading or making any copy or distribution. |