Compare us to West® … Which provider gives you MORE value through reasonable pricing, responsive service and trustworthy communication?
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The word is out: Customers recently rated LexisNexis higher than West in the areas of reasonable pricing and trustworthy communications.* This finding is consistent with our guiding principle at LexisNexis: We never miss a chance to give you MORE value.
Compare us to West …
27% MORE find our online pricing reasonable
- In addition, over twice as many customers find LexisNexis print pricing reasonable.
- LexisNexis is not increasing most per-search or hourly rates in 2010. This year West increased transactional rates an average of almost 6 percent and hourly rates an average of nearly 5 percent.
- Coming soon, lexis.com® will provide easier access to online tools and additional critical content—at no additional cost to you.
40% MORE give us high marks for trustworthiness
- LexisNexis has earned higher customer ratings than West for providing trustworthy information about our products and services.
- LexisNexis® Related Content helps you find relevant information all in one place without charging extra for the convenience, unlike the extra-cost approach West takes with ResultsPlus®.
- In comparison to LexisNexis, West’s idle time-out period is four times longer, resulting in unnecessary hourly charges for West customers. The lexis.com idle time-out period is just 15 minutes—long enough to be convenient for users and short enough to support fair and reasonable cost control.
What does MORE value mean to you?
Send us your brief customer experience at www.lexisnexis.com/yourstory.
Our thanks for your time: Qualify to receive a $25 LexisNexis® Rewards Gift Card, redeemable for a variety of gifts!†
Learn more about the value LexisNexis provides through responsive service, reasonable pricing and open, honest business practices at www.lexisnexis.com/moredetails.
Sincerely,
LexisNexis
*2009 Law Librarian Blog survey, www.lawprofessors.typepad.com/law_librarian_blog
†LexisNexis Rewards Gift Card offer limited to individual addressee specially selected for this promotion. Individual must be a LexisNexis customer and submit a customer experience story to www.lexisnexis.com/yourstory to be eligible for LexisNexis Rewards Gift Card. Only one gift card per firm while supplies last. Gift card valued at $25 and redeemable only at select retailers. No substitutions or replacements of lost or stolen gift cards. See gift card or cardholder agreement for terms and conditions of use. Gift card issuer is not a sponsor of this promotion. Offer is valid through June 30, 2010. Other restrictions may apply. |
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