| CDR Kamal, I understand that Debra replied to you last week to respond to your question below. It was brought to my attention today by our billing department that you are seriously delinquent in payments on your account with us. In May, you were invoiced $268.02. That bill is now nearly 7 months overdue. In Oct you were invoiced $833.16. That amount is now approaching 2 months overdue. Your balance owing is now $1101.18. We must require that you send us the balance due immediately. No further work can be done on your case, until you remit that amount, plus an additional $1000.00 fee advance, in order for us to continue work. You are, of course, at liberty to terminate our services at any time by paying the balance due and informing us in writing that our services are no longer required. Please contact our office at your earliest convenience to remit payment of $2101.18 before engaging Ms. D'Agostino for any additional work on or communication about your matter. If we do not receive a minimum payment of $1101.18 by Dec 30, 2011, we will be required to submit your account to a collections firm we have on retainer for this purpose. Very respectfully, Neal A. Puckett, Esq LtCol, USMC (Ret) Puckett & Faraj, PC 1800 Diagonal Rd, Suite 210 Alexandria, VA 22314 703.706.9566 The information contained in this electronic message is confidential, and is intended for the use of the individual or entity named above. If you are not the intended recipient of this message, you are hereby notified that any use, distribution, copying of disclosure of this communication is strictly prohibited. If you received this communication in error, please notify Puckett & Faraj, P.C. at 703-706-9566 or via a return the e-mail to sender. You are required to purge this E-mail immediately without reading or making any copy or distribution. On Nov 29, 2011, at 12:13 PM, sianatkamal wrote: Dear Mr. Puckett, Mr. Faraj, Mr. Levin, and Mr. Zaid (Eric, please see my note to you below): Good morning to all of you. My name is CDR Sianat Kamal and I am one of Debra’s clients. As she is out of the office, I am writing to you to seek status update on my case, and in particular, not to have to involve Mr. Montalvo anymore as he has moved on with his practice, and as I understand, no longer associated with Puckett & Faraj. I have been a client of your firm/Debra for over a year where my initial contact was with Mr. Montalvo, and have communicated with him from time to time including as recently as last month. I am requesting immediate attention to my case if I may. I’d like to bring your attention to my email below and request a response/status update by Friday the 2nd if you’d be so kind. Ms. Miller was supposed to get back to me with a status update within a couple of days from when we talked which was 7 Nov. After 10 days, I sent the email below to Ms. Miller via your front desk as I do not have her address. It’s been 12 days, I have not heard back from her as I am also unaware if she received my email. As the front desk has not responded to my request sent on 17 Nov., I chose not to make repeat request on the same inquiry (as I had been continually in the past), instead, I am contacting the firm/you. I also tried locating Ms. Miller on your website, she is not listed there as a member of your firm. It was my understanding that she is part of your firm when I was told she will be covering my case in Debra’s absence. I gathered all of your names from your website, I hope I have the correct email address. I feel concerned by the lack of consideration to my case, which I have addressed on multiple occasions, especially where in the recent past poor communications had resulted in missing some very important deadlines that we were to maintain with HRSA/EEO (the Agency/office I filed my case against). For future reference, in the event I do not receive response to my inquiries and/or need to seek support from you/firm, please advise who I may contact, as I had Mr. Montalvo in the past. I’d also like to note, the recurrent inadequate service from the front desk, especially since the change of personnel, has been daunting as it is discouraging to have to involve others/you every time my request is not attended (cc’ing Eric in my emails produced results w/o fail). It’d be in the best interest of all, as I’d personally be much grateful, if you could help improve the level of service. Thank you for your attention to my request. I hope to hear from you at your earliest convenience. Sincerely, CDR Sianat Kamal (301) 452-0177 © Dear Eric: Hope all is well with you and yours. I am hoping not to have to reach out to you anymore to address any of my concerns in relations to my case. In Debra’s absence, as I noted above, I hope to establish a POC among the present partners of Puckett & Faraj and move forward with my case. Thank you for all of your help over the past year. I’d particularly like to note my appreciation for your prompt and steady responses, as well as your openness to attend to my inquiries over the period, especially as recently as last month even though you were/are no longer with the firm, exhibits loyalty, I bet you make the Marines proud! All the best. Sincerely, Sianat (301) 452-0177 © ************************************************************************************************************************ From: sianatkamal [mailto:sianatkamal@gmail.com] Sent: Thursday, November 17, 2011 9:36 AM To: 'Bethany Trujillo' Cc: 'Debra D'Agostino' Subject: Status of My EEO Case Morning Bethany: Hope you are well. This email is to Ms. Miller, pls forward my email to her of you don’t mind, and also pls send me her email address. Thx! Dear Ms. Miller: Thank you for making the time to talk to me on 7 November as I needed to learn about the status of my case. As you know, we FedEx’ed our Final Report on 6 September, HRSA was supposed to have reviewed my Final Report and made recommendation as to the decision of my case and forward to the Surgeon General’s office for processing of the final outcome w/in 30 days from the receipt of my package. As of today, it has been 80 days that we sent my package and yet no communications from the HRSA EEO office. You assured that delays are expected and that you will check w/ them and advise me of the status of my case. Just FYI, we had to maintain very strict timeline set by HRSA which should hold for HRSA as well. I do not mind delays if it is warranted by my case, but there must be a protocol which they follow in circumstances as such. I’d like to know the present status, as well as the next steps, and the new timeline for the final outcome of my case. Unless you have already done so, I’d appreciate you can f/u w/ HRSA EEO ASAP and let me know the status. Many thx for covering my case in Debra’s absence. Sincerely, CDR Kamal (301) 452-0177 © From: sianatkamal [mailto:sianatkamal@gmail.com] Sent: Tuesday, October 18, 2011 2:01 PM To: 'Eric Montalvo'; 'Bethany Trujillo' Cc: 'Debra D'Agostino' Subject: RE: Response from HRSA on the Outcome of My EEO Case Yes Sir, Bethany responded to my email below you were cc’d on, I am hoping to be connected w/ the covering attorney to f/u w/ my case ASAP. Have a great day. Sincerely, Sianat From: Eric Montalvo [mailto:emontalvo@fedpractice.com] Sent: Monday, October 17, 2011 12:41 PM To: sianatkamal; 'Bethany Trujillo' Cc: 'Debra D'Agostino' Subject: RE: Response from HRSA on the Outcome of My EEO Case Ma’am, I am certain Miss Bethany can square this away for you. As you may be aware I am in my own firm now so I do not have specific essay on what is going on. I am certain Miss Bethany will get you squared away. V/r Eric From: sianatkamal [mailto:sianatkamal@gmail.com] Sent: Monday, October 17, 2011 10:33 AM To: 'Bethany Trujillo' Cc: Eric Montalvo; 'Debra D'Agostino' Subject: RE: Response from HRSA on the Outcome of My EEO Case Hello Bethany: Hope you received my email below sent on 8 Oct. Pls advise. Hello Eric, hope you are doing well. I kept you in cc below, would you pls let me know who is covering for Debra if Bethany is not able to respond? I appreciate it much, and have a great day! Sianat CDR Kamal (301) 452-0177 © From: sianatkamal [mailto:sianatkamal@gmail.com] Sent: Saturday, October 08, 2011 3:01 AM To: 'Bethany Trujillo' Cc: 'Eric Montalvo' Subject: Response from HRSA on the Outcome of My EEO Case Hello Bethany: Hope you are well. Pls advise who is responsible for my case in Debrah’s absence. I’d like to be in touch w/ him/her ASAP as it has been a month that we responded to HRSA and they were supposed to make their final decision w/in 30 days of receipt of my final package. Pls let me know, and appreciate your help. CDR Kamal |