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Dear Mr.
Faraj, Thank you for letting us know about the expenses you incurred
due to the temporary loss of your property. Your correspondence was received in our Claims office on April 14, 2011 and is being
forwarded to a Claim Representative for resolution. You will be notified
by the Claim Representative upon conclusion of your claim. Our commitment
is to conclude your claim within 45-60 days of receipt of your written claim.
For additional inquiries, we can also be reached via email
at web-baggage@united.com Please accept our sincere apology for the inconvenience you
experienced and thank you for your patience during this process. Sincerely, United Airlines Central Baggage
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