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Re: Amazon Class Action



http://www.amazon.com/gp/help/customer/display.html/ref=hp_468502_guarantee?nodeId=468502#guarantee

Go to their help page (http://www.amazon.com/gp/help/customer/display.html/ref=gw_m_b_he?ie=UTF8&nodeId=508510), the link is at the bottom of every page.  Then enter "pre-order price guarantee" in the search field.

The policy is as follows:
Pre-Order Price Guarantee

Amazon.com's price for not-yet-released items sometimes changes between the time the item is listed for sale and the time it is released and shipped. Whenever you pre-order a book, CD, video, DVD, video game, or software item, the price we charge when we ship it to you will be the lowest price offered by Amazon.com between the time you place your order and the release date. The order summary in Your Account will reflect the lowest price within 24 hours of the price change.

Our Pre-Order Price Guarantee applies only to items sold by Amazon.com, and not to items (or prices) offered by other sellers on our site.

If your order enters the shipping process before the release date and the price is lowered on the release date, we will automatically refund your credit card for the difference between the price you were charged and the release-date price. If you didn't use a credit card to pay for your order, please contact customer service through the Contact Us button on the right side of any Help page.



On Dec 12, 2010, at 7:52 PM, Mark S. Zaid wrote:

Erik -

Can you please identify for us where specifically it states on Amazon's
website or elsewhere the policy that the company will reduce the sales price
if it is lowered prior to shipment? We have not been able to locate such a
stated policy. Is this part of the special membership subscription by any
chance?

Mark


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