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Fw: Fwd: A message from Tamara Miller, Deputy Director for Civil Rights



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From: Tamara Miller <tamaramil@mac.com>
Date: Fri, 11 Jun 2010 00:18:11 -0400
To: Eric Montalvo<eric@puckettfaraj.com>
Subject: Fwd: A message from Tamara Miller, Deputy Director for Civil Rights



Begin forwarded message:

From: "Miller, Tamara L. (HHS/OS)" <tamara.miller@hhs.gov>
Date: June 10, 2010 4:27:11 PM EDT
To: OS - OCR ALL NATIONAL <OCRALLNAT@hhs.gov>
Subject: A message from Tamara Miller, Deputy Director for Civil Rights

Dear OCR,
 
I would like to share with the OCR Team that after 20 years of public service I have decided to retire from the federal government and return to the private practice of law.  My retirement will be effective on July 31, 2010. 
 
Many of you know that I started my federal service in the Air Force.  What you probably don't know is that this was in 1978, as a Reserve Officer Training Corps (ROTC) cadet on my graduation from high school.  Since that time, I have been blessed to serve our country in many different capacities and places, both as a military service member and as a federal civil servant.  Always with passion and pride.  Always learning and growing.  OCR is no exception.
 
But for everything, there is a season.  For me, this new season and journey begins next month on my 50th birthday when I will enthusiastically embark on a new career venture in the private sector.  I share this with you because I want you to know that this next chapter in my life is truly a door opening.  With my federal retirement and starting a business, I will achieve my long time goal of optimal work-family life balance on my own terms.  For this entrepreneurial opportunity at this point in my life, I am truly grateful, energized, and joyful.      
 
I would like to take this opportunity to extend a heartfelt thank you for the outstanding support and dedication to civil rights that I've experienced and witnessed here in OCR for 3-1/2 years.  As I reflect on our time together in OCR, I am most proud of the followingmajor accomplishments  we have:
 
·        Enforced civil rights compliance through settlements agreements and correction action secured in over 20 cases, including five with statewide impact, which we highlight on OCR’s website and routinely publicize through HHS press releases;
·        Revised the Case Resolution Manual for Civil Rights Investigations, providing staff with a comprehensive, interactive enforcement guide and accessible desktop resource, answering OCR’s most thorny policy and procedural questions;
·        Entered into civil rights agreements with 26 major healthcare corporations to establish model civil rights policies and practices; these corporations own and operate over 3,000 healthcare facilities nationwide and serve over 7.2 million patients annually, including hospitals, nursing homes, rehabilitation facilities, hospice, and home health centers;
·        Developed, in partnership with ACF, a first-ever comprehensive federal curriculum on MEPA and Title VI, to train all 50 state offices providing services to children needing adoption and foster care, on their legal obligations to ensure that placements of children occur without delay caused by impermissible considerations of race;
·        Advanced the integration of considerations for persons with limited English proficiency, persons with disabilities, and persons from diverse cultural origins in Departmental and Interagency emergency planning, preparedness and response, bringing OCR to the table in the full Federal-State-Local dialogue post Katrina;
·        Worked in collaboration with the American Hospital Association, 17 state hospital associations, and The Joint Commission to provide education and technical assistance to member hospitals and JC surveyors to implement best practices; and to develop JC accreditation standards, implementation guidance, and a training video on Improving Patient-Provider Communication published on You Tube – to enhance effective communication in hospital settings for persons who are deaf or hard of hearing, or who have limited English proficiency; and
·        Created, in collaboration with Stanford University Medical School, a first-of-its-kind, scenario-based Title VI medical school course:  “Stopping Discrimination Before it Starts:  The Impact of Civil Rights Laws on Healthcare Disparities,” which has been accepted for publication in the American Association of Medical Colleges MedEdPortal, a web-based tool that facilitates the exchange of high-quality, peer reviewed education materials to medical school schools nationwide. 

Indeed, together, we have accomplished a tremendous amount in our efforts to ensure equal access for all by -- “Remembering the past and moving forward" -- a phrase coined during OCR’s celebration of the 40th anniversary of the Civil Rights Act of 1964.  One of my distinct honors was spearheading OCR’s commemoration of the 45th anniversary of the Civil Rights Act on July 29, 2009.  We brought back two front line staff from 1966, when the Federal government’s commitment to Title VI of the Civil Rights Act was put to itsfirst real test on the establishment of Medicare -- OCR’s “Freedom Fighters” Howard Bennett and Marie Chretien-Oxley.  Mr. Bennett was one of the original half dozen staff members leading the Title VI compliance efforts in DC, and Ms. Chretien-Oxley, a public health nurse, volunteered to join OCR and conduct our first investigations of segregated hospitals in the south and later became one of OCR’s longest-serving Regional Managers, in Region IV.  They were joined by Region III student intern Evan Kirkpatrick, who put his 21st century talents to work to create a stirring and memorable audio-visual tribute to the civil rights triumphs and challenges, entitled “Remember the Struggle,” which is still available on OCR’s Intranet site at http://pimscf/ocr/cr/TitleVI/index.html.
 
I know that many lives have been touched during our tenure together and I am confident that this vitally important work will continue to be championed by all in OCR.  It has been a great honor to serve with each of you as a member of the OCR Team.  As my time winds down in OCR over these next few weeks, I will continue to work each day with you to enforce Civil Rights.  And, I look forward to the opportunity to keep in touch with you following my retirement. 
 
Tamara L. Miller
Deputy Director for Civil Rights
Office for Civil Rights
Department of Health & Human Services
desk (202) 619-2821
cell (202) 731-2281
fax (202) 619-3437
 
Learn more about Civil Rights Laws!  Sign up for the OCR Civil Rights Listserve.
 
 

Tamara Miller
(240) 535-5666