I was scheduled to travel from Detroit to San Diego CA on March 07, 2011, TKT # 061 2121644581. See attached email confirmation. Upon arrival at the United counter at Detroit airport, I was informed that the United flight is delayed and that I would be rebooked on Frontier airline. See the attached flight receipt. I arrived in San Diego from Denver on United flight 0009. My bag, however, did not arrive with me. I was told that the Frontier agent tagged the bag to travel to Denver rather the San Diego. I am an attorney and was scheduled to be in court on March 08 at 11:00 a.m. for a trial that was beginning its third week. I had no clothes with me except the jeans and sport shirt that I was wearing. I informed the United Baggage agent in San Diego–Rosalee- of my problem. She explained that my bag is in Denver and would be placed on the first flight from Denver at 6:40 a.m. the next day which would put it in San Diego by about 8:00 a.m. At about 8:00 a.m. on March 8, I called to inquire about the whereabouts of my bag. I was told that it was not placed on either the 6:40 a.m., nor the 8:30 a.m. nor any of the other morning flights from Denver that would have allowed my bag to arrive in time for me to put on a suit and get to court as scheduled. The bag would arrive at 1:30. Too late for me to make it to court in time. At 10:00 a.m. on March 08, I went to the local Macys store in San Diego and purchased a suit, shirt, tie, belt and socks so I can have something to wear to court to continue the trial. The total cost of the purchase was $419.00. I request that you pay $419.00 to reimburse me for the cost of clothing I had to purchase due to my delayed bag. I look forward to your prompt response Haytham Faraj, Esq. PUCKETT & FARAJ, PC _______________________ WASHINGTON DC METRO The Law Firm of Puckett & Faraj, PC 1800 Diagonal Road Suite 210 Alexandria, VA 22314 703-706-0442 Phone 202-280-1039 Fax DETROIT METRO The Law Firm of Puckett & Faraj, PC P.O. Box 1016 Dearborn Heights, MI 48127 313-457-1390 Phone 202-280-1039 Fax The information contained in this electronic message is confidential, and is intended for the use of the individual or entity named above. If you are not the intended recipient of this message, you are hereby notified that any use, distribution, copying of disclosure of this communication is strictly prohibited. If you received this communication in error, please notify Puckett & Faraj, P.C. at 888-970-0005 or via a return the e-mail to sender. You are required to purge this E-mail immediately without reading or making any copy or distribution. |
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- To: <FARAJH@GMAIL.COM>, <MARIAM@PUCKETTFARAJ.COM>
- Subject: Your United flight confirmation - March 5, 2011 - San Diego to Detroit
- From: <UNITED-CONFIRMATION@UNITED.COM>
- Date: Thu, 3 Mar 2011 02:34:18 -0400
- Thread-index: AcvZbQbcJQ94oySBSkm8uslXLbqCNw==
Reservation complete: See details below . Thank you for choosing United! Your ticket(s) have been issued as an E-Ticket Confirmation # PR8HGS Flight information Sat, Mar 05, 2011 San Diego, CA (SAN) to Detroit, MI (DTW) UA 0484 Depart: SAN 6:23AM Arrive: DEN 9:46AM Non-stop 2h 23m 752 853 miles traveled Fare basis code: L1WKNZP Booking class: L Economy 853 Award miles: No Meal Service 11A Flight details connecting to UA 7415 Operated by: United Express/gojet Airlines Depart: DEN 10:26AM Arrive: DTW 3:14PM Non-stop 2h 48m CR7 1,123 miles traveled Fare basis code: QA0CS Booking class: Q Economy 1,123 Award miles: No Meal Service 04A Flight details Mon, Mar 07, 2011 Detroit, MI (DTW) to San Diego, CA (SAN) UA 7389 Operated by: United Express/gojet Airlines Depart: DTW 7:26PM Arrive: DEN 8:47PM Non-stop 3h 21m CR7 1,123 miles traveled Fare basis code: QA0CS Booking class: Q Economy 1,123 Award miles: No Meal Service 05D Flight details connecting to UA 0009 Depart: DEN 9:36PM Arrive: SAN 10:58PM Non-stop 2h 22m 752 853 miles traveled Fare basis code: L1WKNZP Booking class: L Economy 853 Award miles: No Meal Service 13A Flight details Penalty CXL BY FLT TIME OR NOVALUENONREF/CHGFEEPLUSFAREDIF/ Additional information: Check-in information Please note that valid, government-issued photo identification must be presented at check-in. The credit card used for this purchase must be presented at check-in. Because you are a valued Mileage Plus® Premier Executive® member, we have requested an Unlimited Domestic Upgrade on your behalf. Please check My Reservations 72 hours before your scheduled departure to learn if your upgrade has been confirmed. Passenger(s) Name HAYTHAM MR FARAJ Type Adult Secure Flight data complete Mileage Plus number 01256216422 Email FARAJH@GMAIL.COM Phone 7605217934 Flight Seat 0484 11A 7415 04A 7389 05D 0009 13A Purchase summary ---------------------------------------------------------------------------- Ticket price Credit card: American Express xxxxxxxxxx2012 -- Ref #PR8HGS -- 759.80 USD ............................................................................ Note: each option has been charged separately. Total: 759.80 USD ---------------------------------------------------------------------------- Payment details American Express xxxxxxxxxx2012 USD 759.80 Billing / Delivery information HAYTHAM FARAJ 2181 JAMIESON AVE ALEXANDRIA VA 22314 USA <BR> United Airlines Contract of Carriage is available at http://www.unitedairlines.com.au/core/english/AU/contract_carriage.html.
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Attachment:
copies of baggage claim papers mar 2011.pdf
Description: Adobe PDF document