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Thank you for contacting Ricardo Beverly Hills regarding
your luggage. In attempting to process your request for evaluation of your bag,
we noticed incomplete and important information missing. This information
is necessary to process your claim under warranty specifications. ¨
¨
Style# (found on same tag as above) ¨
Color ¨ Reason for request (i.e. lost, broken, missing) ¨ Specific part description Include location of part attachment
(i.e. main compartment zipper, bottom corner of suitcase, small top pocket) ¨
Copy of Purchase Receipt ¨
Name, address, daytime phone number. Please communicate this information via one of the
following methods Ø E-mail to customerservice@rbhnet.com or Ø Fax 714-670-3477. Please
note as stated on the warranty information card, you will be responsible for
sending or taking your bag to the authorized repair location we indicate
nearest you. You may also log on our web site, www.ricardobeverlyhills.com,
under warranty to locate a repair facility near you. Thank
you for your assistance, Lloyd Krueger Ricardo Product Services From: Haytham Faraj
[mailto:haytham@puckettfaraj.com] I
have the Hillcrest style. Ricardo Elite, black and gray large suite case.
The Carry handle on the suit case became detached on one end as I was lifting
it after packing for a recent trip. I have included my dated proof of
purchase. I request that you repair or replace the suitcase pursuant to
the warranty on the suitcase. My
name, address and telephone number are below: Haytham
Faraj Tel:
760-521-7934 Fax:202-280-1039 Sincerely, Haytham
Faraj, Esq. PUCKETT & FARAJ, PC _______________________ The Law Firm of Puckett & Faraj, PC 703-706-0442 Phone 202-280-1039 Fax The Law Firm of Puckett & Faraj, PC 313-457-1390 Phone 202-280-1039 Fax The information contained in this electronic message is
confidential, and is intended for the use of the individual or entity named
above. If you are not the intended recipient of this message, you are hereby
notified that any use, distribution, copying of disclosure of this
communication is strictly prohibited. If you received this communication in
error, please notify Puckett & Faraj, P.C. at 888-970-0005 or via a return
the e-mail to sender. You are required to purge this E-mail immediately
without reading or making any copy or distribution. |