RE: Another example

["Mark S. Zaid" <mark@markzaid.com>]

Sounds like we're back in business then. Haytham is overseas until after the
New Year I believe so we will reconvene then.

Have a great holiday!

Mark

P.S. Amazon was a front-page Wash Post story today about their new refund
policies.

 
____________________________________________________________________________
__
This electronic mail (e-mail) transmission is meant solely for the person(s)
to whom it is addressed.  It contains confidential information that may also
be legally privileged.  Any copying, dissemination or distribution of the
contents of this e-mail by anyone other than the addressee or his or her
agent for such purposes is strictly prohibited.  If you have received this
e-mail in error, please notify me immediately by telephone, facsimile or
e-mail and purge the original and all copies thereof.  Thank you.

Mark S. Zaid, Esq.
Mark S. Zaid, P.C.
1250 Connecticut Avenue, N.W.
Suite 200
Washington, D.C. 20036
(202) 454-2809 direct
(202) 330-5610 fax
www.MarkZaid.com

-----Original Message-----
From: Erik Snyder [mailto:erik_snyder@wowway.com] 
Sent: Monday, December 27, 2010 10:13 PM
To: Mark S. Zaid
Cc: Haytham Faraj
Subject: Another example

Hello,

	I hope you guys had a great holiday week.

	They shipped an item at $16.92 when they have it listed for $15.87.
I'll let you know when they send me the e-mail telling me how much I saved.
Notice that the release date isn't until Tuesday, 12/28/2010.  I expect I
will receive an e-mail about the item on 12/29 showing how much I saved.
I'll send it to you when I get it.  We'll see what it says.  When I placed
the order it was at $17.82.  They should be refunding me at least $1.05,
that I'm aware of, by Wednesday.  I'll keep you informed as to what happens.
There had been at least two price changes during the time that I had the
order open, once on 11/14 and again on 12/18.  Neither of those price
changes showed up on the site.

	So, they didn't ship the item at the lowest price, the lowered price
was never reflected in the "My Account" page as it should have been within
24 hours of the price change and we'll see if they actually refund the
proper amount.  The big problem here is that I have no idea whether the
$15.87 I caught the item at was the lowest price or not since they never
show it in the "My Account" page.

Thanks,
Erik Snyder